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Technical Service - ADTS Engineer

Company Name:  A. Schulman Inc


Req ID:  73380
Facility:  Illinois Statewide-5001
Department:  APS ADTS EP
Division:  Global APS and Supply Chain

LyondellBasell (NYSE: LYB) is one of the largest plastics, chemicals and refining companies in the world. Driven by its employees around the globe, LyondellBasell produces materials and products that are key to advancing solutions to modern challenges like enhancing food safety through lightweight and flexible packaging, protecting the purity of water supplies through stronger and more versatile pipes, improving the safety, comfort and fuel efficiency of many of the cars and trucks on the road, and ensuring the safe and effective functionality in electronics and appliances. LyondellBasell sells products into more than 100 countries and is the world's largest producer of polypropylene compounds and the largest licensor of polyolefin technologies. In 2020, LyondellBasell was named to Fortune Magazine's list of the "World's Most Admired Companies" for the third consecutive year.

Basic Function


This position reports to ADTS Engineered Plastics (EP) Manager. The position offers a competitive base salary, bonus, 401K matching along with LYB pension plan, generous benefits package and employee discounts.


This position can require greater than 50% travel and will be located in a home office situated in the Midwest US region serving LYB customers located in Iowa, Indiana, Illinois, Wisconsin and Minnesota. A relocation package will be considered for non-local candidates. The primary focus with internal and customer interaction will be but not limited senior level competence’s surrounding all aspects of injection molding processing, tooling and part design along with material recommendation capabilities.


The ADTS Engineered Plastics (EP) role works directly with customers to support LYB business via various plastic conversion processes such as injection molding, part design, process optimization, tooling issues, troubleshooting, cycle time optimization, cost savings recommendations and new application program launches. The role works in conjunction with the LYB Sales Account Manager to achieve LYB business plans (current business) and new business awards (future growth) at assigned customers.


The ideal candidate will demonstrate excellent communication skills to document via call reports, customer visits and plastic injection molding trial summaries and to internally convey customer requests and resin needs. The ideal candidate will also demonstrate the ability and desire to work independently with limited direct supervision and be self-motivated. This position requires travel sometimes exceeding 50% of the time.


Roles & Responsibilities
  • Comply with all LYB requirements and policies related to business ethics, code of conduct and safety.
  • Provide technical service to customers as required to support product/application launch and ongoing business in the following areas:
  • Direct troubleshooting applications with process and or tooling concerns at customer plant locations.
  • Work with customers regarding cost savings or process optimization opportunities.
  • Support newly awarded programs with part design, shrinkage estimations, mold filling analysis reviews, gate optimization, plastic injection molding trial support and product recommendations.
  • Assist in the growth of LYB APS business by identifying and influencing share-shift opportunities and promoting future program awards.
  • Work directly with customers to clarify technical and commercial requirements for new applications and suggest suitable products that provide value to the application.
  • Work with Sales Account Managers to develop a business strategy for all assigned accounts.
  • Assist in the validation of compound product transfers or product rationalization.
  • Identify, research, and validate new application development opportunities in alignment with the APS business unit growth strategy that provide technical innovation and value creation to our customers.
  • Participate with the global teams to ensure the implementation of global strategies.
  • Participate in industry trade conferences as required to keep current on market knowledge and market trends.
  • Participate and present in Customer workshops, lunch and learns as required.
  • Support Plant Quality, Sales and PAD in quality claims internally or externally.
  • Adhere to the LyondellBasell requirements of intellectual property and product stewardship.
  • All other duties that could be assigned in order to achieve the growth and EBITDA goals and professional development.
Min. Qualifications
  • High School Diploma/G.E.D. or equivalent.
  • Minimum of ten (10) years of relevant work experience required.
  • Proven experience in process and troubleshooting methods in plastic injection molding.
  • Self-motivation – ability to work independently, prioritize customer scheduling and deliver results with limited supervision.
  • Significant travel will be required (sometimes greater than 50% of time).
  • Strong communication and interpersonal skills, open to listening and sharing experiences.
  • Strong computer skills, particularly with Microsoft Outlook, Word, PowerPoint and Excel.
  • Ability to analyze problems quickly and summarize effectively.
  • Ability to multitask in a fast-paced, dynamic environment.
  • Ability to work effectively with cross functional teams.
  • English proficiency in addition to any regional language requirements.
  • Ability to read and interpret documents, write routine correspondence effectively and to speak fluently with internal and external customers.
Preferred Qualifications
  • Bachelor’s degree in Plastics/Polymer Engineering, Chemical or Mechanical Engineering.
  • Minimum of ten (10) years of experience in technical environment such as R&D, Manufacturing, Application Development, Plastic Processing including troubleshooting, part/tool design is preferred.
  • Experience with other types of plastic conversion processes such as blow molding, rotational molding, extrusion or film conversion methods is a plus.
  • Technical experience in plastics processing, tool design and materials.
  • Work directly with Customers, Sales Account Managers and New Business Development to clarify technical and commercial requirements for new applications and make suitable product recommendation.
  • Previous managerial / supervisory experience is a plus.
  • Accredited Six Sigma Green or Black Belt is a plus.
  • Ability to build broad and diverse relationships with assigned customers.
  • A basic understanding of plastics compounds properties, performance and characteristics.
  • Perform competitive benchmark analysis.
Builds effective teams
Cultivates innovation
Customer focus
Demonstrates courage
Drives results
Ensures accountability
Instills trust and exemplifies integrity

Must be at least 18 years of age and must be legally authorized to work in the United States (US) on a permanent basis without visa sponsorship.


LyondellBasell does not accept or retain unsolicited résumés or phone calls and/or respond to them or to any third party representing job seekers.


LyondellBasell is an equal opportunity employer.  We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, veteran status, and other protected characteristics.  The US EEO is the Law poster is available here.

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