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Account Manager

Location: 

Subang Jaya, 10, MY, 47500

Req ID:  77083
Facility:  Kuala Lumpur-475
Department:  Cust.Mgmt Malaysia, Singapore & Thailand
Division:  Global Olefins & Polyolefins

Account Manager

Basic Function

This role is to provide BAP those services which helps enhance its total value creation in the defined territories. The service scopes are defined under the guidelines given by Basell Asia Pacific Limited where no sales activity is included.

The incumbent should meet local and corporate policies, compliance requirements and goal zero target. 

Roles & Responsibilities

Meeting BAP’s service requirements based on the instruction given by BAP’s Marketing Managers, Planning, AD/TS and Customer Management team or by relevant Regional Manager, 

Provide up-to-date market information to BAP through timely customer visit reports, quality market consultation, regular volume forecast for BAP’s marketing plan formulation, product mixes strategy development, and volume allocation for the region concerned. 

Execute BAP’s promotion activities, relay customer claims, provide customer service (e.g. give information about the use of product content approved by BAP) for BAP to manage the markets and customers, and enhance its customer satisfactions achieve price premium 

Act as a liaison person to expedite price communication between BAP and its customers,  update customer credit information, facilitate BAP’s commercial and contractual negotiation, relay BAP’s standard conditions of sales to its customers, help customer to enter order through CX system or direct customer orders to BAP so that BAP can conclude, execute or complete order timely by taking the cultural and language advantages 

Improve operation efficiency, participate in local events for global safety and global care days, meet corporate, local policies and compliance requirements, achieve goal zero targets. 

Min. Qualifications

Education: 
University or college degree in the field related to Business, Engineering and Science. MBA or master degree in sciences or engineering preferred.

Work Experience: 
Minimum of 6 years Sales, Marketing or Business Management in Polymer industry; 
Experiences in International trade, finance, credit and trade-finance are certainly an advantage.

Competencies

Builds effective teams
Collaborates
Cultivates innovation
Customer focus
Demonstrates courage
Drives results
Ensures accountability
Instills trust and exemplifies integrity

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