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Account Manager

Location: 

Shanghai, CN

Req ID:  75170
Facility:  Shanghai Sales-428
Department:  Sales - China
Division:  Global I&D

Account Manager

Basic Function

The incumbent of this role is expected to manage the I&D sales in China and deliver the budget of I&D products, as assigned by supervisor, for the territory independently.

Territory:  China 

Manage the territory in which individual operates by:

  • Compliant with safety standards and company policies in the course of conducting business activities assigned to the individual 
  • Devise and propose to Sales Manager the execution plan in line with business strategies and performance measurement per product line
  • Effectively build up and manage the sales channels within the responsible territory
  • Good negotiation and communications skills, leverage on and appreciate the value of team working model. 
  • Confident, initiative, strong drives for achievement but disciplined, meet sales and expenses targets.
  • Strong interpersonal skills and be able to maintain good working relationship with key local and global accounts, including contracts negotiation and all commercial and developmental activities coordination.
  • Be able to facilitate cross-functional coordination relate to account management operations.
     

Roles & Responsibilities

  • Account for development and execution of annual sales plans including pricing initiatives, contract negotiation, and customer margin management
  • Manage and develop all aspects of the key account relationships in support of the agreed sales plan for the region including developing annual account plan and portfolio, complaint management, contract management, credit/payment issues, and perform regular performance reviews. 
  • Responsible for managing all distributor performance and activities within the territory by providing guidance and active support such as joint customer visits and performance reviews. Ensure distributors adhere to the product stewardship requirements as well as the terms and conditions as stipulated in the distributor agreements.
  • Identify and develop new account prospects for new/existing products or alternative options for lost business/accounts
  • Support all activities of Sales Manager for China including regional account coordination, , gathering market intelligence, and provision of monthly sales report and volume forecast
  • Provide leadership in cross-functional activities related to Sales with different departments such as Business, HSE, Supply Chain, Finance and Credit.
  • Ensure all activities are carried out in accordance to company policy and safety standards
     

Personal Specification

Education:

  • University level degree in Business or Science subjects, Chemistry or Chemical Engineering preferred 

         
Work Experience: 

  • Minimum 4- 6 years working experience in which 1-3 years in chemical sales, preferable in multi-national chemical companies

Functional Competencies

  • Account Management – in depth understanding of value drivers to customer and capable of matching with internal operational and strategic needs in order to have effective cross-functional communication and problem-solving deliveries.
  • Product and Technical Knowledge - Looks for opportunities to continuously learn about LYB products and services to be able to clearly articulate these in a strong value proposition for the customer. 
  • Presentation and Communication Skills - Presents information in a simple way, clearly communicating the key messages and engages the audience. Communicates openly and clearly. Simplifies complex issues where possible and share information freely.

Languages:

  •  Fluent English and Putonghua, written and oral.

Competencies

Builds effective teams
Collaborates
Cultivates innovation
Customer focus
Demonstrates courage
Drives results
Ensures accountability
Instills trust and exemplifies integrity

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