Sales Executive
VN
Sales Executive
Basic Function
The incumbent is an individual contributor who has the purpose to represent the company to develop, maintain and where desirable to build sales at customers to increase total value creation, support the order-to-cash process and improve customer satisfaction of LyondellBasell’s polyolefins products in line with the defined business strategy and objectives.
Roles & Responsibilities
- Drives for results and achieves sales and pricing objectives at the customer in terms of contribution margin, volume, customer share, cost management, bad debt
- Develops and nurtures relation-ships with customers and establishes solid relationships with them.
- Respects all policies and procedures and proactively “lives” them.
- Helps in closing customer claims in a timely manner
- Identifies and develops new customers with profitable growth opportunities
- Introduces new products in conjunction with Technical Service at new or existing customers.
- Ensures a consistent and effective execution of the business strategy at the customer and make recommendations on potential improvements
- Develops strong relationships with key stakeholders and builds an effective network. Key stakeholders include: Customers and internal interfaces such as business management, quality, technical service, supply chain, customer service, and credit, and tax, legal and financial services.
- Exercise risk management in all business activities including product risk, credit/payment risk, liability risk
Min. Qualifications
Education:
University or college degree with minimum Bachelor in Science, Engineering, Sales and Marketing, Business Management
Work Experience:
Minimum 5 years of experience, preferable in Polymers. Domestic Sales experience is a plus.
Functional Competencies:
Account Management - Develops strategic plan for the customer to outline the cross functional interaction at the account to drive value in line with the business strategy
Negotiating - Can negotiate skillfully in tough situations with both internal and external groups. Can settle differences with minimum “noise”. Can win concessions without damaging relationships. Can be direct and forceful as well as diplomatic. Gains trust quickly of other parties to the negotiations. Has a good sense of timing.
Presentation and Communication Skills - Presents information in a simple way, clearly communicating the key messages and engages the audience. Communicates openly and clear. Simplifies complex issues where possible and share information freely
Product and Technical Knowledge - : Looks for opportunities to continuously learn about LYB products and services to be able to clearly articulate these in a strong value proposition for the customer.
Project Management
- Manage project plan to achieve technical approvals and commercialization of our product (Critical Path, Milestones, Resource required/team deployment).
- Understand the importance of priority settings and Goal alignments
Presentation and Communication Skills
Communicate key messages and engage the audience openly and clearly.
Able to focus on the key issues/opportunities of the customers
Competencies