Supply Chain Excellence Specialist I

A Day in the Life

We are seeking a motivated and detail-oriented Supply Chain Excellence Specialist - Customer Service to join our team at the Global Supply Chain Center of Excellence. You will be responsible for developing and implementing process improvements, analyzing data to inform decision-making, and contributing to the development of best-in-class supply chain practices. In this role, you will lead well-defined improvement projects within an assigned process area, applying established COE methods and standards, with regular guidance and coaching from your manager. 

Key Responsibilities:

• Develop and maintain relationships with key users and site or regional teams to drive collaboration and mutual benefit.
• Lead improvement projects with a clear scope, using established COE methods, with regular guidance on approach, prioritization and stakeholder alignment
• Identify areas for improvements within an assigned process area and implement solutions to enhance efficiency and reduce costs
• Escalate issues outside standard practice to your manager, together with your analysis and options.
• Gather and analyze supply chain data to identify trends, patterns, and areas for improvement.
• Conduct research on emerging trends and technologies in the field of supply chain management to inform recommendations for process improvements.
• Apply existing process standards, documentation and KPIs, and flag gaps or inconsistencies.
• Build expertise in the domain and in continuous improvement methods (Lean, Six Sigma)

You Bring This Value

• Bachelor’s degree in Supply Chain Management, Business Administration, or a related field or equivalent experience in a large multinational, process-industry environment.
• At least 3 years of relevant experience in Customer Service, preferably within a complex, global manufacturing or process-industry environment. Demonstrated experience in working with other regions (APAC, AFMEI).
• Demonstrated experience contributing to or leading clearly defined improvement projects under the guidance of a manager or project lead.
• Previous involvement in supporting or participating in an SAP S/4HANA transition or implementation.
• Working knowledge of continuous improvement methodologies, such as Lean, Six Sigma Yellow Belt, or Agile, with a willingness to develop further expertise.
• Proven ability to analyze data sets, translate findings into clear recommendations, and make data-driven decisions. Familiarity with data analysis tools such as Excel, Celonis, or Power BI, including the ability to analyze complex data sets.
• Professional certification in a relevant supply chain discipline, such as APICS CPIM or CSCP, is preferred.

Competencies

To be successful in this role you must recognize yourself in the following profile: 

You thrive in a collaborative, team-oriented environment and enjoy working closely with colleagues and stakeholders to achieve shared goals. You are an excellent communicator, both verbally and in writing, and can present complex information in a clear, concise, and engaging way. You embrace new ways of working and are open to adopting new technologies, processes, and organizational changes. 

With your strong organizational and prioritization skills, you can manage multiple competing priorities while consistently delivering high-quality results, even under pressure. Your resilience and sound judgment enable you to perform effectively in fast-paced environments, ensuring that you focus on what matters most and achieve successful outcomes. You are adaptable, proactive, and comfortable navigating change, continuously adjusting to evolving business needs and working practices.

Candidates will be assessed on the following LYB competencies:

• Build Partnerships
• Deliver Results
• Drive Innovation
• Grow Capabilities
• Promote Inclusion

What We Offer

We offer an environment where we encourage personal and professional growth and where you will be rewarded for your performance and results. You will have the possibility to work with specialist on all fields to develop innovative solutions and to extend your national and international network. In addition, we offer you a competitive salary package. The Company's Global Remote Work Policy allows eligible employees the option to work up to two days a week from home. LyondellBasell is committed to advancing diversity, equity & inclusion (DEI) to ensure a positive experience for all employees.

Interested?

Please feel free to contact Manoe Koningstein (Talent Acquisition Consultant) via manoe.koningstein@ lyondellbasell.com for more details. Would you like to apply? Just send us your motivation and resume via the application button. Only applications through this application button will be taken into consideration.

The recruitment process consists of an initial phone screening and two business interviews before proceeding to a possible job offer. A background check will be part of the process as well.

LyondellBasell does not accept or retain unsolicited résumés or phone calls and/or respond to them or to any third party representing job seekers. #LI-MK1 #LI-HYBRID