Senior Business Support Specialist

Come Join an Inclusive Team

Our Rotterdam office consists of approximately 500 employees and 40+ different nationalities and is considered our European headquarters. Once onboarded, we facilitate a hybrid way of working, with a minimum of three days per week in the office. Affinity for working in an international corporate organization is preferred. You will be working in a team of 3 and reporting to the Supervisor Business Support.

A Day in the Life

The Senior Business Support Specialist is a trusted business partner to Vice Presidents, Senior Directors and their teams. You proactively coordinate priorities, remove obstacles and deliver high-quality operational and administrative support, enabling leaders to focus on strategic priorities and business outcomes.

KEY RESPONSIBILITIES:

General
•    Manage complex calendars, priorities and scheduling for senior leaders and their teams;
•    Coordinate leadership meetings, team forums and business reviews, including agendas, logistics and follow-up actions;
•    Act as a trusted point of contact and gatekeeper, using sound judgment to balance competing priorities;
•    Arrange domestic and international travel, expenses and visa requirements;
•    Lead or support departmental events, workshops, town halls and cross-functional projects;
•    Ensure accurate administration of service invoices and Purchase-to-Pay activities;
•    Identify process gaps, risks and inefficiencies, and drive practical improvements through technology and better ways of working;
•    Demonstrates a strong team-oriented mindset through active involvement with the Business Support team.

What makes you successful
•    You anticipate needs and act without waiting for direction;
•    You enjoy variety and remain effective when priorities change;
•    You combine attention to detail with a clear view of the bigger picture; 
•    You work independently while contributing actively to the wider support team;
•    You build trust through professionalism, discretion, reliability and clear communication;
•    You seek greater ownership and follow through on commitments.

You Bring This Value

•    At least 6 years of relevant experience in executive or business support within an international organization;
•    Experience supporting Vice Presidents, Senior Directors or comparable senior leaders;
•    College or university degree preferred, or equivalent relevant experience; 
•    Fluent English; Dutch or another European language is an advantage;
•    Advanced Microsoft 365 skills. Experience with SAP, Concur, DocuSign, Documentum or Salesforce is an advantage. 

Competencies

To be successful in this role you must recognize yourself in the following profile: 
Demonstrates a strong customer focus by delivering responsive support and building trusted relationships with stakeholders across the business. Effectively plans and prioritizes work to manage competing demands while ensuring service commitments are consistently met. Takes accountability for outcomes by owning tasks, communicating proactively, and delivering high-quality results. Continuously seeks opportunities to improve processes, increase efficiency, and enhance the overall stakeholder and customer experience. Candidates will be assessed on the following LYB competencies:

• Build Partnerships 
• Deliver Results 
• Drive Innovation 
• Grow Capabilities 
• Promote Inclusion 

What We Offer

We offer an environment where we encourage personal and professional growth and where you will be rewarded for your performance and results. You will have the possibility to work with specialist on all fields to develop innovative solutions and to extend your national and international network. In addition, we offer you a competitive salary package. The Company's Global Remote Work Policy allows eligible employees the option to work up to two days a week from home. LyondellBasell is committed to advancing diversity, equity & inclusion (DEI) to ensure a positive experience for all employees.

Interested?

Please send us your resume via the application button. Please feel free to contact James Smeets, Talent Acquisition Consultant at james.smeets @ lyondellbasell.com for more details. Would you like to apply? Just send us your motivation and resume via the application button. Only applications through this application button will be taken into consideration. #LI-Hybrid  #LI-JS2 

The recruitment process consists of an initial phone screening and business interviews before proceeding to a possible job offer. A background check will be part of the process as well.  

LyondellBasell does not accept or retain unsolicited resumes or phone calls and/or respond to them or to any third party representing job seekers.