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SAP SuccessFactors Lead


Rotterdam, NL, 3013 AA Poznań, PL, 60-829

Req ID:  79464
Facility:  Rotterdam-548, POZNAN-6731
Department:  IT Product Team-Employee Experience
Division:  Global Business Services


This is Lyondellbasell


LyondellBasell (NYSE: LYB) is one of the largest plastics, chemicals and refining companies in the world. Driven by its employees around the globe, LyondellBasell produces materials and products that are key to advancing solutions to modern challenges like enhancing food safety through lightweight and flexible packaging, protecting the purity of water supplies through stronger and more versatile pipes, improving the safety, comfort and fuel efficiency of many of the cars and trucks on the road, and ensuring the safe and effective functionality in electronics and appliances. LyondellBasell sells products into more than 100 countries and is the world's largest producer of polypropylene compounds and the largest licensor of polyolefin technologies. In 2022, LyondellBasell was named to Fortune Magazine's list of the "World's Most Admired Companies" for the fifth consecutive year.

This is the role


The SAP Succesfactors / IT Product Lead is a key position in the discovery and delivery of business solutions from information technology. This person has, through continuous consultation with the functional areas, a deep understanding of business operations and is capable of articulating solutions in business terms and not technical jargon. They are capable of envisioning potential value for new IT solutions. While an SAP Succesfactors /  IT Product Lead has a deep understanding of specific business areas, that expertise is set into a broader context of understanding of the business processes and technical capabilities that may cross functional boundaries.

These are the roles & responsibilities


This position reports to the IT Product Team Manager and supports other IT Product Team Specialists. They are responsible for developing and maintaining a trusted business relationship driving the greatest possible business value from ITS investments.


Specific areas of responsibility and influence include:


  • Leads the SuccessFactors work stream related to but not limited to, Employee Central, Onboarding, Recruitment and Marketing, Talent Management, Integration Center and API development
  • Leadership and development of direct reports within responsible delivery team area including resources from managed services partner
  • Serves as role model and mentor
  • Oversee day-to-day team operation and performance
  • First point of escalation for team members regarding issues and questions regarding the functional area of the team
  • Deliver as an individual contributor on projects and backlog assignments while mentoring and leading the team 
  • Monitoring the status of work and identifying and solving problems 
  • Motivate the team to achieve organizational goals
  • Empowering team members with skills to improve their confidence, product knowledge, and communication skills
  • Liaison with the solution architects to deliver best solutions and security teams for assessment of new engagements/vendors
  • Participate in Architecture Review Board review meetings
  • Consulting with COE teams and provide technical specs to develop customized solutions
  • Validates unit testing of changes (configuration, custom development, etc) in development and staging environments, including regression testing of functionality that may be impacted by change
  • Gathers and performs thorough analyses of all the information available
  • Maintains relationship with business colleagues with excellent communication 
  • Works closely with business colleagues, to quickly understand new requirements or problems, and then suggest a possible solution
  • Manages incident and problem management for assigned functional areas and clients groups in support of on-going operations ensuring compliance with stage gate and internal controls
  • Manages monthly enhancement cycle process for development steps 

This is what you bring


  • Bachelor's or master's degree in Computer Science, Management Information Systems, Business Administration or related field. 
  • 10+ years of combined configuration experience in SAP HCM and SuccessFactors with minimum 5 years in SuccessFactors Employee Central.
  • Minimum two full lifecycle implementation experience
  • Team leadership experience with ability to motivate others and resolve conflict
  • Experience in EC Data models and ability to configure  
  • Experience in working with web APIs. Specifically, SFAPI, SF Odata Query’s, any SOAP/REST API etc 
  • Experience in configuration of Outbound Interface files from the Integration Center  
  • Outstanding communication skills, both verbal and written
  • Goal driven, action oriented
  • When needed, can say “no” by offering meaningful alternatives
  • Understand the drivers of organizational change and interdependencies among all the moving parts
  • Value Oriented, understands technology is a tool with overriding goal of business success
  • Partners closely with business partners to analyze new projects and readiness for governance decisions and provides transparency of portfolio investments.
  • More than an "order taker” they are demand shapers – stimulating, surfacing and shaping business demand.
  • Well-grounded in Service Management – represent IT to the business.
  • Communicate and defend IT policies and standards, and understand how IT services benefit the business.

This is what we hope you will bring


  • Active Certifications for Success Factors not required but is a plus.
  • Consulting firm experience, directly working for Big 4 firms supporting enterprise clients
  • Chemical/Energy industry background is a plus. 
  • Experience with Employee Central Payroll implementation.
  • Exposure to Agile frameworks, SCRUM or KANBAN
  • The candidate must have the ability to be detail oriented and strong analytical skills. 
  • A Strong sense of positive in natured, proactive approach, and a solid focus on delivery the results.


Builds effective teams
Cultivates innovation
Customer focus
Demonstrates courage
Drives results
Ensures accountability
Instills trust and exemplifies integrity

This is what we offer


We offer an environment where we encourage personal and professional growth and where you will be rewarded for your performance and results. You will have the possibility to work with specialist on all fields to develop innovative solutions and to extend your national and international network. In addition, we offer you a competitive salary package. The Company's Global Remote Work Policy allows eligible employees the option to work up to two days a week from home. LyondellBasell is committed to advancing diversity, equity & inclusion (DEI) to ensure a positive experience for all employees.



Please feel free to contact Dennie Verberne at dennie.verberne @ for more details. Would you like to apply? Just send us your motivation and resume via the application button. Only applications through this application button will be taken into consideration.

The recruitment process exists of an initial phone screening and business interviews before proceeding to a possible job offer a background check will be part of the process.


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