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Manager Business Processes Europe


Rotterdam, NL, 3013 AA

Req ID:  80763
Facility:  Rotterdam-554
Department:  Business Processes Europe
Division:  Intermediates and Derivatives, Refining

Are you looking for a leadership role where you manage a regional team focused on the design, improvement and implementation of end to end enterprise and L2C business processes solutions? And are you an experienced manager with a L2C knowledge and experience with project management?  Do you want to work in a leading  international company within its field, in an environment where professional and personal growth is encouraged? Welcome to LyondellBasell…

This is LyondellBasell

LyondellBasell (NYSE: LYB) is one of the largest plastics, chemicals and refining companies in the world. Driven by its employees around the globe, LyondellBasell produces materials and products that are key to advancing solutions to modern challenges like enhancing food safety through lightweight and flexible packaging, protecting the purity of water supplies through stronger and more versatile pipes, improving the safety, comfort and fuel efficiency of many of the cars and trucks on the road, and ensuring the safe and effective functionality in electronics and appliances. LyondellBasell sells products into more than 100 countries and is the world's largest producer of polypropylene compounds and the largest licensor of polyolefin technologies. In 2022, LyondellBasell was named to Fortune Magazine's list of the "World's Most Admired Companies" for the fifth consecutive year.

We have the potential — and responsibility — to use this scale and reach to make a positive impact across our value chains. That’s why we are working to make meaningful progress to address some of the world’s most pressing challenges such as reducing plastic waste in the environment, helping to mitigate climate change and contributing to a thriving society for our employees, the communities where we operate and the people who depend on our products.

This is the role

The Manager, Business Processes Europe is a regional leadership position within the Global Business Processes & Systems Solutions (BPSS) organization reporting under the Global Supply Chain. This position requires global understanding of the Lead to Cash (L2C) processes and is responsible for the design, improvement and regional implementation thereof. While the role is regional, due to the global reach it requires effectively working across regional boundaries. Process elements within L2C include Lead to Order, Order to Cash, Forecast to Plan, Produce to Deliver, Idea to market, Customer, Finished Goods, Raw Materials and Quality (COA)

Responsibilities & Accountabilities:

  • Manage European regional team focused on the design, improvement and implementation of end to end enterprise and L2C business processes solutions, system support, in accordance with corporate policies and legislative requirements.
  • Lead and mentor direct reports in the analysis of business opportunities and design of related process solutions leading to improvements and/or automation increasing effectiveness and efficiency.
  • Responsible for staff training and education, promotions, and salary decisions for all team members. Develop for approval and monitor regional budget to ensure appropriate allocation of resources to meet team goals.
  • In all areas, work with a Global vision and seek opportunities to harmonize and drive simplicity.
  • Responsible for a significant number of SAP Security roles within Supply Chain and Commercial, ensuring proper segregation of duties.
  • Act as management level liaison for the evaluation and resolution of business process issues related to ERP and related systems/tools.
  • Support the GPO organization for Lead to Cash streams which include: Forecast to Plan, Lead to Order, Order to Cash and Produce to Deliver.
  • Serve as Steering Team Member and Core Team Member to ensure projects, on-time, on-budget and quality of solution as expected; ensuring Change Management is developed and delivered for projects and enhancements. Coach team members in effective business process lead activity, following ITS governance as required.

This is who you are

To be successful in this role you must recognize yourself in the following profile:

  • Drives Results; Sets the bar high and holds self accountable for striving towards stretch goals. Leads / inspires others to achieve high standards and shows resilience despite setbacks or obstacles
  • Demonstrates courage; Has the self-confidence to express views regardless of the audience and makes the hard decision.
  • Collaborates; Advances results through cross-functional partnerships. Facilitates effective collaboration among coworkers and external partners
  • Customer Focus; Deliver superior customer experience through agile teams dedicated to solving problems
  • Must be able to perform effectively with competing priorities and ambiguous situations with limited supervision.
  • Highly self-motivated, driven work ethic, keen attention to detail and exceptional external/customer orientation.
  • Excellent interpersonal, listening and stakeholder management skills.

This is what you bring

  • Bachelor’s degree required with Supply Chain Management, Management Information Systems, Business or Engineering related discipline preferred.
    • Master of Business Administration preferred.
  • Minimum of 12 years business experience in Supply Chain, Manufacturing or related experience.
  • Managerial/supervisor experience required with demonstrated ability to lead teams and develop a professional work force accomplishing differential results.
  • Experience with project management is required
  • Understanding of the business and supply chain processes within the Petrochemicals business model, highly desirable.
  • Process Re-engineering, Six Sigma or Lean Six Sigma experience preferred.
  • Demonstrated experience in process management and statistical techniques (e.g., Key Performance Indicators and benchmarking).
  • Experience in process design and implementation within a financial software package (ideally SAP).
  • English required other foreign languages preferred

This is what we offer

We offer an environment where we encourage personal and professional growth and where you will be rewarded for your performance and results. You will have the possibility to work with specialist on all fields to develop innovative solutions and to extend your national and international network. In addition, we offer you a competitive salary package. The Company's Global Remote Work Policy allows eligible employees the option to work up to two days a week from home. LyondellBasell is committed to advancing diversity, equity & inclusion (DEI) to ensure a positive experience for all employees.


Please feel free to contact Manoe Koningstein (Corporate Recruiter) at manoe.koningstein@ for more details. Would you like to apply? Just send us your motivation and resume via the application button. Only applications through this application button will be taken into consideration.

The recruitment process exists of an initial phone screening and two business interviews before proceeding to a possible job offer. A background check will be part of the process.



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