Department Assistant


Rotterdam, NL, 3013 AA

Req ID:  83972
Facility:  Rotterdam-554
Department:  Optimization & Operations Planning
Division:  Olefins and Polyolefins and Global Procu

Are you ready to embrace a pivotal role as a Department Assistant? Do you aspire to be at the core of our organization, overseeing the precise and timely execution of support fulfillment for Managers and their respective departments? Welcome to LyondellBasell…

This is LyondellBasell

As a leader in the global chemical industry, LyondellBasell strives every day to be the safest, best operated and most valued company in our industry. The company’s products, materials and technologies are advancing sustainable solutions for food safety, access to clean water, healthcare and fuel efficiency in more than 100 international markets. LyondellBasell places high priority on diversity, equity and inclusion and is Advancing Good with an emphasis on our planet, the communities where we operate and our future workforce. The company takes great pride in its world-class technology and customer focus. LyondellBasell has stepped up its circularity and climate ambitions and actions to address the global challenges of plastic waste and decarbonization. For more information, please visit or follow @LyondellBasell on LinkedIn.

This is the role

As a department assistant you will play a pivotal role in ensuring the precise and punctual execution of the support fulfillment process for Managers and their respective departments. This includes a wide range of responsibilities, such as managing travel and expenses, handling SAP transactions, overseeing calendar management, orchestrating intricate meeting schedules, and efficiently managing contractors, among other daily support tasks.
Reporting to the Supervisor of Management Assistants, the jobholder operates within a collaborative team environment, working alongside 3-4 colleagues. This collaborative effort is essential in delivering exceptional support to Managers and achieving departmental goals. Furthermore, this role offers developmental opportunities that contribute to both personal and professional growth. Department Assistants have the chance to actively participate in interdepartmental projects, where they represent the Assistants group and contribute their expertise to project success. Additionally, sharing knowledge and becoming a Subject Matter Expert in various aspects of the role is a significant developmental responsibility, further enhancing the value they bring to the organization.



  • Delivers highest quality service to management by handling requests in a timely and professional manner in order to ensure long term value creation for the company while increasing internal customer satisfaction;
  • Supports the tangible activities of the business with the team and sets targets and goals aligned to the business plan;
  • Act as primary interface with supporting management in order to serve the customer in the most efficient and effective way  in order to maximize value for LyondellBasell and ensure effective interfaces with partner functions;
  • Develops strong relationships with key stakeholders (customers, business, HR, IDC, Finance, etc.);
  • Ensures formal governance compliance and company work ethic culture is in place by respecting / adhering to all policies and procedures and proactively “lives” them;
  • Executes SAP tasks such as payments, vendor management, contractor management and organizational changes and ensures correct set ups, invoicing and vendor communication;
  • In order to improve process efficiency trains to become Super User to bring in ideas and share new processes within the Assistants Team;
  • Creates, revises and keeps procedures and work instructions up to date in conjunction with other departments in order to sustain process stability and standardization;
  • Ensures and initiates own training, seeks guidance, and develops functional expertise as needed to assist organization in order to improve performance of colleagues and effectivity of procedures;
  • Ensures development to ensure continuation in the organization according in line with the job ladder.

This is who you are

A valuable team player who creates a motivating environment, communicates effectively, makes thoughtful decisions, prioritizes and solves problems, is customer-centric and excels in interpersonal skills.

This is what you bring

  • University / college degree preferred or equivalent experience;
  • IT capabilities (SAP, MS Office);
  • 0-8 years’ work experience;
  • Proven skills as Super User Within the Assistance area;
  • Fluent in English and preferred one other language of the main country under the responsibility.

This is what we offer

We offer an environment where we encourage personal and professional growth and where you will be rewarded for your performance and results. You will have the possibility to work with specialist on all fields to develop innovative solutions and to extend your national and international network. In addition, we offer you a competitive salary package. The Company's Global Remote Work Policy allows eligible employees the option to work up to three days a week from home. LyondellBasell is committed to advancing diversity, equity & inclusion (DEI) to ensure a positive experience for all employees.


Please feel free to contact our Corporate Recruiter at jorn.smits@ for more details. 

Would you like to apply? Just send us your motivation and resume via the application button. The recruitment process starts with an initial phone screening followed by two/three business interviews before proceeding to a possible job offer and a background check will be part of the process.

#LI-JS2 LyondellBasell does not accept or retain unsolicited résumés or phone calls and/or respond to them or to any third party representing job seekers.