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Delivery Scheduler


Rotterdam, NL, 3013 AA

Req ID:  82362
Facility:  Rotterdam-554
Department:  Logistics & Operations I&D Europe
Division:  Intermediates and Derivatives, Refining

Are you looking for a position in logistics, where you are the in contact with a lot of internal and external
stakeholders? And do you already have some experience within logistics? Do you want to work in a leading
international company within its field, in an environment where professional and personal growth is
encouraged? Welcome to LyondellBasell...

This is the role

As Delivery Scheduler you will be responsible for the accurate and timely execution of the order delivery
creation process for land transport orders for the LyondellBasell Liquid Bulk Chemicals Division in Europe
(including Sales Orders and Stock Transfer Orders). You activities include but are not limited to: Delivery
creation in SAP, loading scheduling at plants and terminals, coordination of transportation and on time delivery,
handling order process exceptions, investigation for customer complaints and negotiation of incremental
logistics cost as well as any demurrage costs. You will be also responsible and accountable for resolution of
any logistics problems requiring effective communication both internally and externally to ensure total
customer satisfaction with LyondellBasell products and services minding cost implications. The Delivery
Scheduler needs to be flexible and adaptable to work cross functionally and provide support to Supply Chain
team members and business partners.
You will be responsible for the following:

  • Delivers highest quality service to customers by handling orders in a timely and efficient manner and by
  • liaising with the internal stakeholders and LSP’s.
  • Acts as primary interface with customer fulfillment, Supply chain services, Sales, Business, Supply Chain
  • procurement, Hauliers and Freight Forwarders in order to serve the customer in the most efficient and
  • effective way
  • Develops strong relationships with key stakeholders (internal and external) and builds an effective
  • network. 
  • Checks and maintains accuracy of Master Data in the SAP system in liaison with Customer Fulfillment,
  • Supply Chain Services and the Master Data teams
  • Respects all policies and procedures and proactively “lives” them. 
  • Improves internal and external operational procedures for land transport logistics operations.
  • Supports/advices Sales-Business in defining efficient  and cost effective logistics solutions reducing
  • financial impact and maximizing margins. Initiates/participates to  cost improvement projects. Deals with
  • the complexity of all the aspects of the marine order/shipment process.
  • Supports logistics procurement with volume forecasts (when available) and facilitates data related to
  • preparing transport contracts for new customer account.

This is who you are

  • Team worker - Empowers and motivates others. Invites input from each person and shares ownership
  • and visibility. Makes each individual feel his/her work is important
  • Prioritization – Able to set the right priorities in agreement with the loading locations. Anticipates and
  • acts with the customer in mind; is dedicated to meeting and/or exceeding the expectations and
  • requirements of the customer; establishes and maintains effective relationships with all loading locations
  • as well as all contracted hauliers. 
  • ‘Order to Cash’ process –. Has good network with all involved stakeholders and good knowledge of SAP,
  • Transporen and other systems used. Familiar with Incoterms, ADR & RID legislation and export &
  • shipping documentation
  • Communication skills - Communicates messages in a clear and professional way that does not leave
  • room for ambiguous interpretation.
  • Decision Quality – Makes good decisions based upon a mixture of analysis, wisdom, experience, and
  • judgment; most of his/her solutions and suggestions turn out to be correct and accurate when judged
  • over time; sought out by others for advice and solutions. 
  • Problem Solving – Analyze problems and detect root causes. Implements and monitors corrective
  • actions.
  • Interpersonal Capability – Builds appropriate rapport with others; is comfortable receiving coaching and
  • feedback from others; builds constructive and effective relationships; uses diplomacy and tact; diffuses
  • even high-tension situations comfortably; encourages cooperation and collaboration; is candid with
  • others; solves problems with others with a minimum of noise.

This is what you bring

  • Msc. or Bsc. degree
  • IT capabilities (SAP, MS Office)
  • 1-3 years experience in a business or business related environment (preferably in the chemical or
  • petrochemical industry).
  • English, additional European languages are a benefit
  • You live in The Netherlands and are allowed to work here.

This is what we offer

We offer an environment where we encourage personal and professional growth and where you will be
rewarded for your performance and results. You will have the possibility to work with specialist on all fields to
develop innovative solutions and to extend your national and international network. In addition, we offer you a
competitive salary package. The Company's Global Remote Work Policy allows eligible employees the option
to work up to two days a week from home. LyondellBasell is committed to advancing diversity, equity &
inclusion (DEI) to ensure a positive experience for all employees.

This is LyondellBasell

LyondellBasell (NYSE: LYB): As a leader in the global chemical industry, LyondellBasell strives every day to be the safest, best operated and most valued company in our industry. The company’s products, materials and technologies are advancing sustainable solutions for food safety, access to clean water, healthcare and fuel efficiency in more than 100 international markets. LyondellBasell places high priority on diversity, equity and inclusion and is Advancing Good with an emphasis on our planet, the communities where we operate and our future workforce.   The company takes great pride in its world-class technology and customer focus. LyondellBasell has stepped up its circularity and climate ambitions and actions to address the global challenges of plastic waste and decarbonization. In 2022, LyondellBasell was named as one of FORTUNE Magazine's "World's Most Admired Companies" for the fifth consecutive year. For more information, please visit or follow @LyondellBasell on LinkedIn.

Please feel free to contact Robin van Vliet (Corporate Recruiter) at robin.vanvliet @ for more details. Would you like to apply? Just send us your motivation and resume via the application button.
The recruitment process exists of an initial phone screening and two business interviews before proceeding to
a possible job offer.


Apply now »