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Credit Collection Specialist

Company Name:  Basell Service Company B.

Rotterdam, NL, 3013 AA

Req ID:  72818
Facility:  Rotterdam-541
Department:  Credit Management
Division:  Finance

As a Credit Collection Specialist you're bridge between the Credit Collection team, the Commercial team and the Supply Chain organisations. Do you have at least 2 years of relevant working experience, excellent German language skills and do you want to work in a challenging and international working environment? Apply now!

This is Lyondell

LyondellBasell (NYSE: LYB) is one of the largest plastics, chemicals and refining companies in the world. Driven by its employees around the globe, LyondellBasell produces materials and products that are key to advancing solutions to modern challenges like enhancing food safety through lightweight and flexible packaging, protecting the purity of water supplies through stronger and more versatile pipes, improving the safety, comfort and fuel efficiency of many of the cars and trucks on the road, and ensuring the safe and effective functionality in electronics and appliances. LyondellBasell sells products into more than 100 countries and is the world's largest producer of polypropylene compounds and the largest licensor of polyolefin technologies. In 2020, LyondellBasell was named to Fortune Magazine's list of the "World's Most Admired Companies" for the third consecutive year.

This is the role

As a Credit Collection Specialist you acts as a local bridge between the Credit Collection team, the Commercial and the Supply chain organisations.  The key activity is to act as a focal point for both the Credit team and the local commercial staff in all credit overdue and receivable related activities. Additionally, the Credit Collection Specialist is responsible for all payment related issues for all customers under your responsibility. Your responsibilities will be:

  • You will be responsible for collections and issues resolution on his/her accounts receivable portfolio.
  • You will monitor the collection issues due to incorrect invoices. This include all types of errors possible: address- payment terms-name-VAT-price-quantity-quality and late payments related to cash flow issues.
  • Responsible for following the escalation process in place to ensure prompt issue resolution for his/her assigned portfolio.
  • Responsible for providing and reviewing a root cause analysis report related to payment issues
  • Responsible for accounts clean up on balances, refunds, reconciliation of accounts, sending out account statements to customers.
  • Responsible for providing a quarterly 60 days overdue dispute management overview.
  • You will monitor the payment performance of the customers in the assigned portfolio and will present to sales payment delay issues.
  • You will manage blocked order release related to overdue items as well as oldest open items and checks failed.
  • You will be the prime contact with Sales, Pricing, Order Fulfillment and the Customers for all overdue and payment issue.
This is who you are

As a Credit Collection Specialist you see yourself in the following profile:

  • Strong written and verbal communication skills required to interact with internal and external customers.
  • Requires a degree of independence in completing job responsibilities prior to issue escalation.
  • Must be able to maintain professional relationships with Business, Pricing, and Sales groups.
  • You have good problem solving skills and can adapt fast to new priorities
This is what you bring
  • At least 2 years of relevant exprience within a Collection role
  • BSc. degree
  • Languages: English plus fluent in German
  • IT literate: Solid grasp of Microsoft Office applications and knowledge of SAP is a pre.
This is what we offer

We offer an environment where we encourage personal and professional growth and where you will be rewarded for your performance and results. You will have the possibility to work with specialist on all fields to develop innovative solutions and to extend your national and international network. In addition, we offer you a competitive salary package.


Please feel free to call Manoe Koningstein at +316 1543 1182 for more details. Would you like to apply? Just send us your motivation and resume via the application button.

Apply now »