CCE Project Owner

This is Lyondellbasell

As a leader in the global chemical industry creating solutions for everyday sustainable living. Through advanced technology and focused investments, we are enabling a circular and low carbon economy. Across all we do, we aim to unlock value for our customers, investors and society. As one of the world’s largest producers of polymers and a leader in polyolefin technologies, we develop, manufacture and market high-quality and innovative products for applications ranging from sustainable transportation and food safety to clean water and quality healthcare. For more information, please visit www.lyondellbasell.com or follow @LyondellBasell on LinkedIn.

This is the role

Acts as fully dedicated individual contributor to small self-organized team of 3-5 members working on solving challenges related to LyondellBasell (LYB) customer experience, as part of LYB’s Customer and Commercial Excellence (CCE) effort;
Provides deep functional expertise required to deliver satisfactory Commercial Excellence, while maintaining broad interest in and knowledge of other functional areas;
Delivers outputs iteratively and incrementally, in the form of working protypes, in advance of eventual hand-off;
Collaborates with a CCE lead to develop and prioritize product backlog prior to selection of new projects; determines scope and effort required;
Makes decisions, as part of self-managing team; identifies impediments and escalates to the CCE Team Lead where appropriate.

RESPONSIBILITIES: 

• Live Customer Centricity in the daily job, spreading that mindset within the organization;
• Leads and participate in projects to transform the LBY Customer and Commercial capabilities. Works closely with the CCE Team Lead to understand to maintain a healthy project backlog;
• Autonomously works and represents CCE with the regional leadership and functions. Builds solutions to address Net Promoter Score (NPS) feedback aiming to improve customer satisfaction;
• Takes shared ownership of the Global initiatives by being the implementation lead and driver in the region;
• Builds working prototypes with an incremental approach based on growing learnings and testing with consumers / customers;
• Showcases prototype to CCE leadership team and stakeholders during Reviews;
• Runs new methods/practices for developing solutions, (e.g., trial and error, co-creation with consumers, pilots for testing);
• Coordinates with line manager to handover daily activity;
• Collaborates with Value Enhancement Program (VEP) Delivery Lead adding now projects into VEP.

This is who you are

To be successful in this role you must recognize yourself in the following profile: Being a strong advocate for fostering creativity, innovation, problem solving and continuous improvement within the team. You do have good interpersonal skills and business focused to ensure value adding activities are captured and implemented.

Candidates will be assessed on the following LYB competencies:

• Build Partnerships
• Deliver Results
• Drive Innovation
• Grow Capabilities
• Promote Inclusion

This is what you bring

Required:  

• Strong track record of coordinating deliverables across multiple teams and functions;
• Background can vary significantly based on team focus, but good expertise within projects (e.g., financial planning, manufacturing, supply chain management, etc.;
• Significant (10+ years) of commercial and/or project experience, gained in Sales, Marketing and/or Supply Chain in the Petrochemical Industry with increased responsibilities and scope.

Preferred:

• Experience or familiarity with Agile methodology;
• Experience in Project Management methods (5+ years);
• Project Management certification a plusTrack record on being able to successfully work and guide senior leadership decision making.

This is what we offer

We offer an environment where we encourage personal and professional growth and where you will be rewarded for your performance and results. You will have the possibility to work with specialist on all fields to develop innovative solutions and to extend your national and international network. In addition, we offer you a competitive salary package. The Company's Global Remote Work Policy allows eligible employees the option to work up to three days a week from home. LyondellBasell is committed to advancing diversity, equity & inclusion (DEI) to ensure a positive experience for all employees.

Interested?

Please feel free to contact our Senior Corporate Recruiter at james.smeets @ lyondellbasell.com for more details. 

Would you like to apply? Just send us your motivation and resume via the application button. The recruitment process starts with an initial phone screening followed by two/three business interviews before proceeding to a possible job offer and a background check will be part of the process.

#LI-JS2 LyondellBasell does not accept or retain unsolicited résumés or phone calls and/or respond to them or to any third party representing job seekers.