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Account Manager

Company Name:  Basell Sales & Marketing

Rotterdam, NL, 3013 AA

Req ID:  74210
Facility:  Rotterdam-554
Department:  Polyolefins Sales North
Division:  Olefins & Polyolefins EAI

Are you looking for a commercial role were you'll be responsible for relationship with several key global accounts? And are you a relationship builder and "hunter" who strives for growth? Do you want to work in a leading international company within its field, in an environment where professional and personal growth is encouraged? Welcome to LyondellBasell…

This is LyondellBasell

LyondellBasell (NYSE: LYB) is one of the largest plastics, chemicals and refining companies in the world. Driven by its employees around the globe, LyondellBasell produces materials and products that are key to advancing solutions to modern challenges like enhancing food safety through lightweight and flexible packaging, protecting the purity of water supplies through stronger and more versatile pipes, improving the safety, comfort and fuel efficiency of many of the cars and trucks on the road, and ensuring the safe and effective functionality in electronics and appliances. LyondellBasell sells products into more than 100 countries and is the world's largest producer of polypropylene compounds and the largest licensor of polyolefin technologies. In 2020, LyondellBasell was named to Fortune Magazine's list of the "World's Most Admired Companies" for the third consecutive year.

This is the role

As a Key Account Manager your role is to manage the overall relationship with several important global and/or pan European accounts. You will be the main liaisons between the customers headquarter representatives and LyondellBasell and will be coordination internally the follow up. Next to the execution of the sales plan the role especially focusing on developing strategic programs on a more mid to longer time frame with these important accounts. You key responsibilities are:

  • Coordinating and aligning objectives and initiatives within the international key account management team, and taking pan European coordination with several key accounts.
  • Engage in customer visits to identify and analyze customer needs and develop commercial solutions.
  • Develop and nurture relationships with key stakeholders, externally with customers and endusers and internally with sales, marketing, ADTS, CS and credit and establishes solid relationships with them.
  • Develop and implement Account Management Plan including Account profile, like SWOT analysis, Goals and Objectives, Innovation plan, and Resource plan.
  • Monitor timely closing of customer quality complaints and claims that go across multiple locations.
  • Increase sales by promoting targeted products/applications and innovation, identifies and captures cross-selling opportunities, identifies and develops new customers.
  • Provides regular up-dates on market intelligence and competitive movements to the business in the respective segment.
  • Ensure a consistent and effective execution of the business strategy and makes recommendations on potential improvements.
  • Drive operational and commercial excellence in S&OP and other key business processes.
  • Ensure SalesForce is kept up to date with latest info on these Key Accounts.

This is who you are

In order to be successful in the role of Account Manager you recognize yourself in the following profile:

  • Able to negotiate skillfully in tough situations with both internal and external groups. Can settle differences with minimum “noise”. Can win concessions without damaging relationships. Can be direct and forceful as well as diplomatic. Gains trust quickly of other parties to the negotiations. Has a good sense of timing.
  • Able to present information in a simple way, clearly communicating the key messages and engages the audience. Communicates openly and clear. Simplifies complex issues where possible and share information freely
  • Ability to listen and understanding customer needs.
  • Finds opportunities to continuously learn about LYB products and services to be able to clearly articulate these in a strong value proposition for the partner entity.

This is what you bring

  • Bachelor’s degree in Business Administration or a relevant science field (like polymer science)
  • Solid (6+ years) commercial and technical experience in the Polymers Industry.
  • Fluency in English is required, in addition, knowledge of at least one regional language preferred.

This is what we offer

We offer an environment where we encourage personal and professional growth and where you will be rewarded for your performance and results. You will have the possibility to work with specialist on all fields to develop innovative solutions and to extend your national and international network. In addition, we offer you a competitive salary package. 


Please feel free to contact Manoe Koningstein (Corporate Recruiter) at manoe.koningstein @ for more details. Would you like to apply? Just send us your motivation and resume via the application button.

The recruitment process exists of an initial phone screening and two business interviews before proceeding to a possible job offer.



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