Local Account Manager

Come Join an Inclusive Team

We are currently seeking to fill a site position that will support LyondellBasell’s Mepol site in Riese Pio X, Treviso.

This Role represents the Company towards customers and the market:

• Collect customer requirements for products and services
• Share offers with customers
• Negotiate with client within the limits agreed with the Commercial Director
• Interact directly with clients to understand the management of complaints in synergy with the Commercial Director.
• Technical service and application development 

A Day in the Life:

• Manage the customer relationship, including complaints
• Identify customer needs in terms of product and service quality requirements.
• Collect documentation and information necessary for product definition.
• Analyze the target market to identify potential new customers
• Prepare visit’s reports
• Prepare reports on market trends and customer performance
• Planning and implementation of improvement actions in cooperation with the Commercial Director.
• Increase customer order portfolio and new customers
• Implement knowledge and needs expressed and implicit of the market and customers
• Increase product share in the target market
• Increase the profitability of the product and service
• Participate in the organization of the trade fair with the aim of acquiring new business opportunities.
• Apply and comply with the rules and procedures relating to security aspects (ISO 28000 management system) and others (ISO9001..)

You Bring This Value :

Education and Key Requirements:
High school degree; Bachelor’s degree or Master’s degrees preferred

Work Experience: 
3-5 years' experience in the chemical industry with at least 1-2 years' experience in Sales

Languages:
Fluent in spoken and written English and Italian 

Licenses & Certifications:
Basic IT skills (Microsoft Outlook, Office Word/Excel/PowerPoint)

Preferred Skills:

• Good organizational and supervisory skills – team leadership skills
• Good interpersonal skills and pro-active
• Ability to work to deadlines in a busy environment, practical understanding of need, and method for prioritization
• Decision maker and problem solver
• High aptitude for attention to detail – accuracy and Results Focused
• Professional approach and manner at all times. Ability to interact with all people of all levels within the organization and externally.

What We Offer

We offer an environment where we encourage personal and professional growth. You will have the possibility to work with specialist on all fields to develop innovative solutions and to extend your national and international network. 

Competencies