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IT Product Analyst - Lead to Cash


Poznań, PL

Req ID:  80806
Facility:  POZNAN-6731
Department:  Credit/AR/Invoice Excellence
Division:  Innovation

Referral Bonus:


LyondellBasell (NYSE: LYB) is one of the largest plastics, chemicals and refining companies in the world. Driven by its employees around the globe, LyondellBasell produces materials and products that are key to advancing solutions to modern challenges like enhancing food safety through lightweight and flexible packaging, protecting the purity of water supplies through stronger and more versatile pipes, improving the safety, comfort and fuel efficiency of many of the cars and trucks on the road, and ensuring the safe and effective functionality in electronics and appliances. LyondellBasell sells products into more than 100 countries and is the world's largest producer of polypropylene compounds and the largest licensor of polyolefin technologies. In 2022, LyondellBasell was named to Fortune Magazine's list of the "World's Most Admired Companies" for the fifth consecutive year.


We have the potential — and responsibility — to use this scale and reach to make a positive impact across our value chains. That’s why we are working to make meaningful progress to address some of the world’s most pressing challenges such as reducing plastic waste in the environment, helping to mitigate climate change and contributing to a thriving society for our employees, the communities where we operate and the people who depend on our products. To learn more, click here.

Basic Function

The Product Team Analyst – Lead to Cash is a key position in the discovery and delivery of business solutions from information technology. The Product Team Analyst, through continuous consultation with the functional areas, has a deep understanding of business operations and is capable of articulating solutions in business terms and not technical jargon. They are capable of envisioning potential value for new IT solutions.  While a Product Team Analyst has a deep understanding of specific business areas, that expertise is set into a broader context of understanding of the business processes and technical capabilities that may cross functional boundaries.

The Product Team Analyst is an individual contributor who is responsible for helping with gathering of business requirements to ensure business objectives are met by the new IT solutions and is team member during the design, development and execution of projects. The Product Team Analyst must ensure the full systems lifecycle process is adhered to, overseeing solutions through the entire implementation process.  They must be proficient in Project Management disciplines from requirements gathering through implementation of the functional solution.  The Product Team Analyst advocates for their clients and acts as the single point of contact for incident management, new services and resource allocation. 

Roles & Responsibilities

This position reports to the IT Product Team Manager – Customer Excellence and supports other Product Team Analysts.   They are responsible for developing and maintaining a trusted business relationship driving the greatest possible business value from ITS investments.
Specific areas of responsibility and influence include:
•    Using functional skills in SAP Order to Cash (OTC) business processes, including executing sales activities, managing sales contracts, order processing, returns and trade compliance.
•    Considering the upstream processes (forecasting and opportunity analysis processes) and downstream processes (delivery processing, shipping processing, inventory management, and billing processing), and factoring them into the proposed design.
•    Consulting with ABAP developers and provide technical specs to develop customized solutions.
•    Consulting with other custom code developers and provide technical specs for interfaced solutions.
•    Gathers and performs thorough analyses of all the information available
•    Maintains relationship with business colleagues with excellent communication 
•    Works closely with business colleagues, to quickly understand new requirements or problems, and then suggest a possible solution
•    Lead solution design activities with client groups in a specific business area to create and to document the business requirements
•    Perform development and configuration activities as needed along with working with the technical team for ABAP or web app type solutions
•    Create Solution documentation for solutions to ensure approved requirements are met
•    Helps develop business cases, considering financial, resource, and technological constraints; develops cost estimates with consideration to business impacts and risks.
•    Oversees and follows up enhancements and small projects implementation activities including development solution documents, functional designs and work with technical developers to ensure business requirements are clear and development activities are on schedule
•    Develops unit test cases and performs testing to ensure requirements are met for system modifications or data extracts.
•    Consults with the business colleagues on appropriate change management activities to achieve organizational readiness for the implementation of changes.
•    Demonstrates leadership by coordinating the requirements, specifications, and user acceptance testing efforts.
•    Participates in development of short and long term plans.
•    Manages incident and problem management for assigned functional areas and clients groups in support of on-going operations ensuring compliance with stage gate and internal controls.
•    Manges monthly enhancement cycle process for development steps 

Min. Qualifications

Bachelor's Degree in related discipline with specialized leadership training and/or demonstrated capability to perform job responsibilities through previous experience and education
Required experience, skills, professional attributes and qualities include the following:
•    Configuration and functional development experience a must
•    4+ years of solutions and multiple domain experience with increasing levels of leadership responsibility in systems analysis, defining technical requirements, and performing high level design for complex solutions
•    4+ years of work experience in roles that had a high level of client or end-user engagement with experience in both support and formal or informal leadership
•    Experience in the Petrochemical Industry with strong business acumen 
•    Leadership, Communication and Relationship demonstrating outstanding communication skills, both verbal and written
•    Financial planning and estimating preferred
•    Team leadership with ability to motivate and resolve conflict
•    Goal driven, action oriented
•    When needed, can say “no” by offering meaningful alternatives
•    Understand the drivers of organizational change and interdependencies among all the moving parts
•    Value Oriented, understands technology is a tool with overriding goal of business success
•    Partners closely with business partners to analyze new projects and readiness for governance decisions and provides transparency of portfolio investments.
•    More than an "order taker” they are demand shapers – stimulating, surfacing and shaping business demand.
•    Well-grounded in Service Management – represent IT to the business.
•    Communicate and defend IT policies and standards, and understand how IT services benefit the business.
•    Coordinate/act as a broker of services and suppliers, including Enterprise Architecture, Solution Delivery, Service Management, etc.


Builds effective teams
Cultivates innovation
Customer focus
Demonstrates courage
Drives results
Ensures accountability
Instills trust and exemplifies integrity

We Offer

We offer an environment where we encourage personal and professional growth and where you will be rewarded for your performance and results. You will have the possibility to work with specialist on all fields to develop innovative solutions and to extend your national and international network. In addition, we offer you a competitive salary and benefits package.

The Company's Global Remote Work Policy allows eligible employees the option to work up to two days a week from home.

LyondellBasell is committed to advancing diversity, equity & inclusion (DEI) to ensure a positive experience for all employees.

Application & Contact

Please send us your resume via the application button.

If you would like to learn more, please feel free to contact Martyna Piechowiak, Talent Acquisition Specialist at 

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