Credit Collection Specialist

Location:

Poznań, PL, 61-569

Req ID: 89046

Facility: POZNAN-6731

Department: Credit Poland 2

Division: Finance

LyondellBasell is a leader in the global chemical industry creating solutions for everyday sustainable living. With a nearly 70-year legacy that includes a Nobel Prize in Chemistry and our proprietary MoReTec recycling technology, LYB is enabling a more sustainable future for generations to come. LYB develops high-quality and innovative products for applications ranging from sustainable transportation and food safety to clean water and quality healthcare. LYB places high priority on diversity, equity and inclusion and is Advancing Good with an emphasis on our planet, the communities where we operate and our future workforce. We're addressing the global challenges of ending plastic waste, taking climate action, and supporting a thriving society, while generating value for our customers, investors, and society.

Come Join an Inclusive Team

The Credit Collection Specialist is responsible for managing collections within a portfolio of customers, maintaining direct contact with customers and working closely with the Credit team, Commercial, and Supply Chain departments. The primary focus of this role is to support both the Credit team and local commercial staff in all activities related to overdue accounts and receivables. Additionally, the Collection Specialist handles all payment related issues for the customers under their responsibility.

A Day in the Life

Responsible for collections and issues resolution on their accounts receivable portfolio.
Will monitor the collection issues due to incorrect invoices. This includes all types of errors possible: address- payment terms-name-VAT-price-quantity-quality and late payments related to cash flow issues.
Responsible for following the escalation process in place to ensure prompt issue resolution for their assigned portfolio.
Responsible for providing and reviewing a root cause analysis report related to payment issues.
Responsible for accounts clean up on balances, refunds, reconciliation of accounts, sending out account statements to customers.
Will act as internal focal point for all cash application matters and will liaise/ support the AR team.
Will manage blocked order release related to overdue items as well as oldest open items and checks failed.
Will be the prime contact with Sales, Pricing, Order Fulfillment and the Customers for all overdue and payment issue.

You Bring This Value

Bachelor’s degree required; Master's degree is preferred.
2 years of experience in a complex organization; experience in finance departments would be an advantage.
Languages: English plus fluent in one European language (German, French, Italian or Spanish).
Strong written and verbal communication skills required to interact with internal and external customers.
Independence in completing job responsibilities prior to issue escalation.
Ability to maintain professional relationships with Business, Pricing, and Sales groups.
IT literate: Solid grasp of Microsoft Office applications and knowledge of SAP is preferred.

Competencies

Build Partnerships

Deliver Results

Drive Innovation

Grow Capabilities

Promote Inclusion

Motivational Fit

Technical Skills

What We Offer

We offer an environment where we encourage personal and professional growth and where you will be rewarded for your performance and results. You will have the possibility to work with specialists on all fields to develop innovative solutions and to extend your national and international network. In addition, we offer you a competitive salary and benefits package.
LyondellBasell is committed to advancing diversity, equity & inclusion (DEI) to ensure a positive experience for all employees.

Application & Contact
Please send us your resume via the application button.
If you would like to learn more, please feel free to contact Anna Cichocka, HR Advisor at anna.cichocka@lyondellbasell.com

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