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SAP Applications & IT Platform Leader


Mumbai, IN, 400076

Req ID:  76924
Facility:  Mumbai-470
Department:  SAP Product Team & MA Integration
Division:  Global Business Services

LyondellBasell (NYSE: LYB) is one of the largest plastics, chemicals and refining companies in the world. Driven by its employees around the globe, LyondellBasell produces materials and products that are key to advancing solutions to modern challenges like enhancing food safety through lightweight and flexible packaging, protecting the purity of water supplies through stronger and more versatile pipes, improving the safety, comfort and fuel efficiency of many of the cars and trucks on the road, and ensuring the safe and effective functionality in electronics and appliances. LyondellBasell sells products into more than 100 countries and is the world's largest producer of polypropylene compounds and the largest licensor of polyolefin technologies. In 2021, LyondellBasell was named to Fortune Magazine's list of the "World's Most Admired Companies" for the fourth consecutive year.

Basic Function

The SAP Applications & IT Platform Leader is part of the SAP and Application Platform CoE organization and is responsible for a team of SAP Basis experts, SAP Security experts, SAP Release & Quality & Testing experts, Database engineers and platform engineers applying modern DevOps & SRE techniques operating a large-scale distributed On-Prem and SaaS application. Team composition includes employees (both direct reporting and matrixed) and third-party partners such as SAP, TCS and Accenture.


The SAP Applications & IT Platform Leader is well versed in many technologies and welcome new tools and techniques with primary focus on automation. This leadership position works across multiple Product and CoE teams to help build a unified Operations organization.  The SAP Applications & IT Platform Leader is always looking for patterns and ways to increase efficiency, eliminate downtime, optimize costs, and maintain performance at scale.  The role manages and mentors their team on day-to-day duties as well as work with leadership teams on strategic initiatives. 


This role provides hands-on technical expertise to design, deploy, secure and optimize On-Prem and Cloud services.  She/He can drive improvements in technical architecture, standards and process to deliver the best customer experience including service reliability, availability and scalability.


She/He formulates, implements and drives IT strategies that optimize agility, speed, creativity and flexibility. The SAP Applications & IT Platform Leader leverages their deep understanding of technical infrastructure to deliver stable and cost-effective operational platforms in support of mission critical business systems that align with enterprise growth strategies.

Roles & Responsibilities



  • Leading and providing strategic direction and oversight of Operations, Engineering, and/or a DevOps culture in a hybrid platform environment
  • Work across Engineering and Support teams to ensure LYB meets its goals for service reliability, availability, and efficiency
  • Ensuring management of the day-to-day functions and escalations are being managed appropriately
  • Providing leadership and management to establish best practices for delivery of high quality, standard, scalable solutions
  • Interface with Internal Audit for General IT and Sox Controls
  • Working with IT leadership to understand needs and prioritization IT demands
  • Manage key vendor relationships and negotiate licensing and support agreements
  • Ensure alignment and execution across Development, Support, and Cloud Operations
  • Ensure high availability of IT systems, ensuring careful planning and adherents to change control procedures
  • Establish metrics, key performance indicators, and service level agreements to continually improve the performance of IT operations
  • Contribute to IT cost awareness and transparency.
  • Support budget management including reporting and forecasting


Database & Platforms:

  • Provide leadership with hands on experience in Hardware migrations, database migrations and application migration on various flavors of operating systems
  • Provide direction and leadership on different computing model such as SaaS, PaaS, IaaS with SAP applications and products on various cloud platforms like AZURE, AWS, SAP HEC including SAP enable now
  • Coach and train platform engineers in automation methodologies such as Python, Ansible, LAMA refresh, Windows PowerShell Essentials, Scripting, Ruby or equivalent technologies
  • Provide direction in securing database by developing policies, procedures, and controls
  • Provide leadership with enhancing the scalability and performance of existing database architecture.
  • Developing database structures and features according to organizational needs.
  • Documenting processes and complying with best practices in database management.
  • Keeping up to date with developments and trends in database management.


SAP Technology:

  • Provide hands-on leadership and administration of the SAP Basis Administration for SAP ERP, SAP NetWeaver, SAP Enterprise Portal, SAP Solution Manager, SAP LAMA Automation and SAP Web Dispatcher
  • Provide leadership for SAP Solution Manager including Charm and Soldoc application support, solution documentation, template management, test management, change control management, applications operations including TECHMON, business process operations including BPMON, maintenance management  and custom code management
  • Provide direction and planning for landscape including data growth, patching and upgrades
  • Lead the design, implementation and sustainment of the SAP on prem and cloud  security solution including GRC
  • Drive implementation and integration of SAP GRC Access Control (AC), Business Role Management (BRM), Xiting, and other post go live sustainment tools
  • Lead implementation of recommendations from scan tool such as Onapsis and ETD
  • Expertise in GRC Process Control tool and functionality to put Data Privacy and Regulation Controls in place while being able to monitor sensitive data and assess, monitor and report the control evaluation at the same time
  • Expertise on SAP Cloud Identity Access Governance (IAG)

Min. Qualifications

  • 15+ years IT experience and 10+ years as IT platform manager
  • Leadership at the manager level or equivalent in a large, complex global organization with responsibilities for people, process, resources (budget, equipment, intellectual property) and results
  • Experience in modernizing SAP and Non-SAP operational organization
  • Experience in modernizing SAP using cloud technologies (Azure / AWS cloud)
  • Build and manage a global team
  • Experience in successfully implementing IT technical strategies and solution architectures that produce results
  • Ability to align and coordinate activities across multiple functions and organizations
  • Strong communication skills in different organization levels 
  • People manager, with ability to coach and mentor employees through IT career paths
  • Assists management with developing and qualifying staffing plans
  • Strong operational and tactical leadership skills with maturing strategic leadership
  • Able to build strong partnerships with other leaders
  • Strong work ethic, driving and managing teamwork
  • Strong role model, passion for excellence and recognized as impactful leader
  • Ability to drive improvements, get right results
  • Strong analytical skills and ability to perform complex system analysis and draw conclusions by relating information from different sources, including root-cause analysis and issue resolution

Preferred Qualifications

  • Master's degree in Computer Science, Management Information Systems, or related field preferred 
  • Project management, lean and/or agile qualifications are a plus


Builds effective teams
Cultivates innovation
Customer focus
Demonstrates courage
Drives results
Ensures accountability
Instills trust and exemplifies integrity

Must be at least 18 years of age and must be legally authorized to work in the United States (US) on a permanent basis without visa sponsorship.


LyondellBasell does not accept or retain unsolicited résumés or phone calls and/or respond to them or to any third party representing job seekers.


LyondellBasell is an equal opportunity employer.  We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, veteran status, and other protected characteristics.  The US EEO is the Law poster is available here.

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