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Key Account Manager (m/f/d)


DE, 50170

Req ID:  77336
Facility:  KERPEN APS-6950
Department:  Sales E&E
Division:  Global APS

LyondellBasell (NYSE: LYB) is one of the largest plastics, chemicals and refining companies in the world. Driven by its employees around the globe, LyondellBasell produces materials and products that are key to advancing solutions to modern challenges like enhancing food safety through lightweight and flexible packaging, protecting the purity of water supplies through stronger and more versatile pipes, improving the safety, comfort and fuel efficiency of many of the cars and trucks on the road, and ensuring the safe and effective functionality in electronics and appliances. LyondellBasell sells products into more than 100 countries and is the world's largest producer of polypropylene compounds and the largest licensor of polyolefin technologies. In 2021, LyondellBasell was named to Fortune Magazine's list of the "World's Most Admired Companies" for the fourth consecutive year.


At our site in Kerpen we are looking for a


Key Account Manager (f/m/d)



The purpose of the Key Account Manager role is to execute the annual Sales Plan, realizing the budgeted Customer/Product sales volume at differential pricing, managing the Key Account relationship, capturing growth opportunities in targeted applications, driving excellence in business processes.



  • Drives for results and achieves sales and pricing objectives in terms of contribution margin, volume, customer share, cost management and working capital
  • Engages in customer visits to identify and analyze customer needs and develops commercial solutions
  • Develops and nurtures relationships with key stakeholders, externally with customers and OEM’s and internally with sales, marketing, ADTS, CS and credit and establishes solid relationships with them
  • Coordinating and aligning objectives and initiatives within the account team
  • Monitors frequently DSO and ensures timely closing of customer claims
  • Increases sales by promoting targeted products/applications and innovation, identifies and captures cross-selling opportunities, identifies and develops new customers
  • Provides regular up-dates on market intelligence and competitive movements to the business in the respective area
  • Ensures a consistent and effective execution of the business strategy at the customer and makes recommendations on potential improvements
  • Ensures Value propositions of the represented Market Segments land at the customer
  • Drives operational excellence in S&OP (forecasting) and Pricing Management
  • Effectively troubleshoots customer issues and queries




  • University or college degree in Business Administration minimum bachelor degree in sciences or engineering; master’s degree preferred

Work Experience:

  • Minimum 5 years of experience in Polymers, Sales, ADTS, Customer Service or BDA

Licenses & Certifications:

  • Basic IT skills (Microsoft Outlook, Office Word/Excel, SAP R/3, SalesForce)


  1. Negotiating – Can negotiate skillfully in tough situations with both internal and external groups. Can settle differences with minimum “noise”. Can win concessions without damaging relationships. Can be direct and forceful as well as diplomatic. Gains trust quickly of other parties to the negotiations. Has a good sense of timing.
  2. Presentation and Communication Skills – Presents information in a simple way, clearly communicating the key messages and engages the audience. Communicates openly and clear. Simplifies complex issues where possible and share information freely
  3. Product and Technical Knowledge – Looks for opportunities to continuously learn about LYB products and services to be able to clearly articulate these in a strong value proposition for the partner entity.


  1. English in combination with at least one local language in the applicable region (German)


What do we offer


We offer you a job with a high level of diverse tasks and responsibilities in an international company that highly values the development of its employees, quality and safety. You get the freedom to take a range of responsibilities in a rapidly evolving environment. In addition, we offer you a competitive salary package and challenging opportunities for growth.




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