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Legal Business Operations Director


Houston, TX, US, 77010

Req ID:  80165
Facility:  One Houston Center-130
Department:  Legal & Public Affairs, Business Opers.
Division:  Legal & Public Affairs


Basic Function

The Legal Business Operations Director leads the business operations team for the Legal Department. This person works closely with Legal department leadership to manage the financial, technological, and business processes of the group. The primary responsibilities include proactively translating department strategies and goals into efficient cost-effective systems, processes, and technology plans, including reporting and benchmarking, to support a world-class department.  This requires close cooperation with the department leadership and other business functions, such as Finance and IT, to adeptly move to projects from idea to completion.

Roles & Responsibilities

  • Manage the legal operations team of skilled professionals.
  • Develop strategic plans and associated programs and systems for the Legal Operations function to help drive the department long-term strategy, goals, priorities, and alignment.
  • Continuously improve Legal department performance by developing, maintaining, and enhancing programs for identifying productivity improvement opportunities, automated workflows, knowledge management, and training.
  • Own the department technology systems, such as those for matter management, e-billing, knowledge management, CLM, workflow automation, and the like. Maintain the process improvement and technology roadmap and work closely with IT, ensuring sufficient resources are applied for departmental needs.
  • Use performance metrics, dashboards, and peer benchmarking to measure and report department performance.  Ensure seamless access to departmental institutional knowledge.  Prepare analyses, reports, and presentations, as needed, for management.
  • Lead department projects and change management activities relating to operations.
  • Working with Finance and department management, lead budget and annual planning, expense management efforts, and reporting on costs, savings, and trends. Design systems for legal case and budget management and expense compliance.
  • Interface with outside counsel and other third-party providers on retention agreements, fee arrangements, and matter budgets.

Min. Qualifications

  • Eight years in a legal operations (or related) role.  Experience in business and finance operations or attorneys also considered.
  • BS/BA/BBA Degree is required.  MBA or Law Degree is beneficial.
  • Extremely comfortable with technology and excellent knowledge of IT systems. Able to play a leading role in selecting, configuring, testing, maintaining, and explaining technology solutions.
  • Knowledge of legal and business processes, implementation of technology solutions, and best practices in matter management, electronic billing, and document management preferred.  
  • Knowledge of the procurement of legal services also preferred.
  • Experience with analytics.
  • Knowledge of corporate finance and budget management. 
  • Exceptional project planning and management skills.
  • Self-starter who will continuously look for opportunities to improve processes.
  • Strong leadership, managerial and interpersonal skills. Excellent written and oral communication skills.




Builds effective teams
Cultivates innovation
Customer focus
Demonstrates courage
Drives results
Ensures accountability
Instills trust and exemplifies integrity

LyondellBasell (NYSE: LYB) is one of the largest plastics, chemicals and refining companies in the world. Driven by its employees around the globe, LyondellBasell produces materials and products that are key to advancing solutions to modern challenges like enhancing food safety through lightweight and flexible packaging, protecting the purity of water supplies through stronger and more versatile pipes, improving the safety, comfort and fuel efficiency of many of the cars and trucks on the road, and ensuring the safe and effective functionality in electronics and appliances. LyondellBasell sells products into more than 100 countries and is the world's largest producer of polypropylene compounds and the largest licensor of polyolefin technologies. In 2022, LyondellBasell was named to Fortune Magazine's list of the "World's Most Admired Companies" for the fifth consecutive year.


We have the potential — and responsibility — to use this scale and reach to make a positive impact across our value chains. That’s why we are working to make meaningful progress to address some of the world’s most pressing challenges such as reducing plastic waste in the environment, helping to mitigate climate change and contributing to a thriving society for our employees, the communities where we operate and the people who depend on our products. To learn more, click here.


Must be at least 18 years of age and must be legally authorized to work in the United States (US) on a permanent basis without visa sponsorship.


LyondellBasell does not accept or retain unsolicited résumés or phone calls and/or respond to them or to any third party representing job seekers.


LyondellBasell is an equal opportunity employer.  We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, veteran status, and other protected characteristics.  The US EEO is the Law poster is available here.

Nearest Major Market: Houston

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