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HR Operational Excellence Specialist


Houston, TX, US, 77010

Req ID:  82562
Facility:  One Houston Center-130
Department:  HR Operational Excellence
Division:  People and Culture


Basic Function

The Specialist, HR Operational Excellence is responsible for delivering the successful design and development of the global HR processes, policies, compliance and governance.  This position will partner with HR Business Partners and Centers of Excellence to gather and analyze information, define and document business processes, and propose improvements needed to enable efficient operations.  Additionally, this role will maintain the HR knowledge management platform and provide consistent application of standards, preferred practices and guidelines to support the People and Culture strategy.

Roles & Responsibilities

  • Develop and apply consistent standards, preferred practices and guidelines to support the People and Culture strategy
  • Proactively engage and advise various stakeholders to gather and analyze information about critical HR business processes 
  • Facilitate operational and process analysis, process design or reengineering, and continuous improvement, to deliver operational excellence
  • Deliver formally documented HR Operational Excellence process requirements, policies, and preferred practices 
  • Review, organize and manage process documents 
  • Maintain the knowledge management platform and post information intuitively
  • Conduct audits and assessments to ensure consistent application of the HR processes and  determine the effectiveness of the process in place. 
  • Coordinate and integrate data analyses for opportunities and performance review 
  • Develop and implement compliance processes
  • Work closely with Global Process Owners to develop the business case or value proposition to support improvement opportunities 
  • Identify, document, and analyze business rules, regulations, guidance and policies that govern the implementation of business processes; ensure that proposed processes do not conflict with other processes across the function or organization 
  • Support HR initiatives at the global level to meet established targets through continuous evaluation, quality assurance and focused improvement efforts 
  • Provide ongoing coaching and development to process owners and HR staff in consistent application of HR Operational Excellence

Area of Expertise

  • Knowledge of Operational Excellence, business processes, and regulatory requirements applicable to human resources 
  • Ability to create and apply templates using various software tools including Microsoft Word, Excel, PowerPoint, SharePoint/Teams, and Visio 
  • Established ability to professionally communicate, both written and verbally, with all levels of the organization in a global environment 
  • Change management experience preferred 
  • Ability to work independently with minimal supervision as well as function at a high level as a member of diverse project teams 
  • Ability to facilitate process discussions, advise stakeholders, and consult for consensus on process improvements 
  • Experience documenting processes and organizing information in a way that facilitates intuitive retrieval 
  • Ability to apply strong planning and problem-solving skills to manage multiple work streams 

Min. Qualifications

  • Bachelor’s degree or equivalent knowledge and experience required 
  • 10+ years of relevant experience and evidence of implementing process improvements in an organization with similar operational scale and geographic footprint 
  • Ability to lead technical discussions, challenge assumptions and gain consensus across diverse teams 
  • Advanced skills in applications such as MS-Office, Visio and SharePoint/Teams 
  • Participation in the configuration, design and testing of SAP/SF application experience preferred 

This is what we offer

We offer employees a competitive total compensation package, which includes base pay and variable incentive
pay programs. This supports a pay-for-performance culture, recognizing both individual and company
performance, as well as benefit programs that are highly attractive and competitive within the markets for which
we compete for talent.

  • HYBRID Schedule - The Company’s Global Remote Work Policy allows eligible employees the option to work up to three days a week from home
  • 401(k) Plan with Company Match dollar for dollar up to 6%
  • Retirement (Pension) Plan
  • Employee Stock Purchase Plan
  • Choice of Preferred Provider or Consumer Driven Medical Plan including Prescription Drug Coverage
  • Dental, Vision and Employee Assistance Program
  • Flexible Spending Accounts
  • Life, AD&D and LTD Insurance
  • Paid Vacation and Holidays
  • Educational Assistance after 12 months


Please note that your benefits may vary depending on your location.



Builds effective teams
Cultivates innovation
Customer focus
Demonstrates courage
Drives results
Ensures accountability
Instills trust and exemplifies integrity


We are LyondellBasell – a leader in the global chemical industry creating solutions for everyday sustainable living. Through advanced technology and focused investments, we are enabling a circular and low carbon economy. Across all we do, we aim to unlock value for our customers, investors and society. As one of the world’s largest producers of polymers and a leader in polyolefin technologies, we develop, manufacture and market high-quality and innovative products for applications ranging from sustainable transportation and food safety to clean water and quality healthcare. For more information, please visit or follow @LyondellBasell on LinkedIn.


Must be at least 18 years of age and must be legally authorized to work in the United States (US) on a permanent basis without visa sponsorship.


LyondellBasell does not accept or retain unsolicited résumés or phone calls and/or respond to them or to any third party representing job seekers.


LyondellBasell is an equal opportunity employer.  We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, veteran status, and other protected characteristics.  The US EEO is the Law poster is available here.

Nearest Major Market: Houston

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