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Global Quality & Continuous Improvement Engineer


HOUSTON, TX, US, 77010

Req ID:  79407
Facility:  ONE HOUSTON CENTER-5001
Department:  Quality Americas
Division:  HS&E, Global Engineering and Turnarounds


Basic Function

The Global Quality & Continuous Improvement Engineer will lead continuous improvements and drive quality processes from a global perspective.  There is an emphasis on data driven decision-making to improve customer satisfaction through eliminating re-occurring high risk and high value product quality incidents.  This role will drive results for achieving global quality initiatives that align with business objectives.

This role will sit at our LyondellBasell Tower in downtown Houston.

Roles & Responsibilities

•    Direct efficient execution of customer satisfaction and Quality improvement projects
•    Implement and Manage KPI’s to drive process improvements
•    Provide quarterly Quality data analysis and path forward to business units
•    Develop and execute long range Customer Satisfaction improvement strategies
•    Collaborate effectively to drive group, regional, and global goals that focus on increasing customer satisfaction
•    Establish a culture of quality excellence within sites and functions
•    Assist ADTS/PAD/Business Units/Sites with high risk/high value Quality and Application Customer complaint resolution
•    Lead complex Root Cause Analysis investigations for targeted Quality systems improvements

Area of Expertise, Job Requirements

•    Strong root cause failure analysis
•    Demonstrated application of engineering skills and problem solving techniques
•    Strong interpersonal and leadership skills
•    Ability to influence others and build on a culture of continuous improvement
•    Experience with Continuous Improvement techniques
•    Highly self-motivated individual with demonstrated ability to identify opportunities for improvement and drive for results.
•    Strong technical orientation, able to use and build on their technical education, training, and experience to perform well in the Corporate Quality environment.
•    Ability to effectively manage multiple and/or changing priorities with minimal supervision.
•    Ability to effectively communicate, both written and verbal to multiple levels of the organization.

Additional Necessary Qualifications

•    Bachelor's degree in engineering or related field.  Chemical engineering degree preferred.

Work Experience 
•    Minimum of 6 years related experience in unit processing in the petrochemical industry, preferably in polymers.

  • Experience with Continuous Improvement techniques such as Value/Stream/Process Mapping, Structured Problem Solving, and Error/Mistake Proofing is preferred.

•    English, additional language preferred


Builds effective teams
Cultivates innovation
Customer focus
Demonstrates courage
Drives results
Ensures accountability
Instills trust and exemplifies integrity

LyondellBasell (NYSE: LYB) is one of the largest plastics, chemicals and refining companies in the world. Driven by its employees around the globe, LyondellBasell produces materials and products that are key to advancing solutions to modern challenges like enhancing food safety through lightweight and flexible packaging, protecting the purity of water supplies through stronger and more versatile pipes, improving the safety, comfort and fuel efficiency of many of the cars and trucks on the road, and ensuring the safe and effective functionality in electronics and appliances. LyondellBasell sells products into more than 100 countries and is the world's largest producer of polypropylene compounds and the largest licensor of polyolefin technologies. In 2022, LyondellBasell was named to Fortune Magazine's list of the "World's Most Admired Companies" for the fifth consecutive year.


We have the potential — and responsibility — to use this scale and reach to make a positive impact across our value chains. That’s why we are working to make meaningful progress to address some of the world’s most pressing challenges such as reducing plastic waste in the environment, helping to mitigate climate change and contributing to a thriving society for our employees, the communities where we operate and the people who depend on our products. To learn more, click here.

Nearest Major Market: Houston

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