APS Commercial HR Manager

Basic Function

The APS Commercial HR Manager will report to the HR Director, APS US/CAN and will provide HR support to the client groups within the APS Commercial group.

Roles & Responsibilities

• Provides HR support for the designated client groups to assist in the achievement of business goals and objectives, providing partnership with internal client leadership at all levels.
• Acts as a trusted advisor to management, ensuring the establishment of sound management practices, aligned with HR policy procedure and practices, and consistent decision-making processes across the lines of business.
• Works closely with employees and their managers with regards to talent development and career growth.
• Leads the delivery of all HR processes for assigned clients, such as merit planning, performance management, etc.
• Leads the process improvement of HR processes and data requests with zero defects.
• Partners with leaders in the development and implementation of organizational structure changes, including identifying impact and assisting in the communication as needed.
• Provides counsel to client leaders to proactively anticipate and address HR issues.
• Proactively manages all employee relations issues and take appropriate action to mitigate risks.
• Conducts investigations into complaints of violations of Code of Conduct and human resources policies, and provides written investigation reports to Legal and Compliance.
• Coordinates and leads talent management discussions with assigned business leaders.
• Partners with the business unit and Talent Acquisition to obtain skilled talent.
• Participates on project teams in client organization, providing guidance and support as appropriate.
• Participates on HR teams and special projects as requested.
• Some travel for client support will be required.
• Drives Results: Consistently achieving results, even under tough circumstances.
• Collaborates: Building partnerships and working collaboratively with others to meet shared objectives.
• Instills Trust: Gaining the confidence and trust of others through honesty, integrity, and authenticity.
• Ensures Accountability: Holding self and others accountable to meet commitments.
• Decision Quality: Making good and timely decisions that keep the organization moving forward.
• Courage: Stepping up to address difficult issues, saying what needs to be said.
• Customer Focus: Building strong customer relationships and delivering customer-centric solutions.
• Communicates Effectively: Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences.
• Values Differences: Recognizing the value that different perspectives and cultures bring to an organization.

Min. Qualifications

• Requires 10+ years of experience in Human Resources (or a combination of experience and education
• equivalent) with at least 3-5 years as HR generalist/advisor/coordinator in an independent role with proven increasing responsibilities.
• Must have solid HR fundamentals and broad-based experience in HR, including understanding of EEO laws and conflict resolution.
• Proficiency working independently in Word, Excel, PowerPoint, Outlook.
• The ability to work with all levels of employees from front line employees to senior management.
• Excellent team building skills, self-motivated with the ability to multi-task in a fast-paced environment.
• Creative problem solver with strong attention to detail, organization, and follow-up skills.
• Strong communication skills to include verbal, written, and interpersonal.
• English language.

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Competencies