Quality Manager

Come Join an Inclusive Team

The Quality Manager will champion, support, and lead quality improvement initiatives that are data-driven, technical, and preventive in nature. This role plays a key part in monitoring the performance of quality systems and driving continual improvement in line with strategic quality goals. The Quality Manager works cross-functionally to ensure customer requirements are fully understood, met, and exceeded, while proactively identifying how these expectations evolve over time. A strong focus will be placed on statistical analysis, root cause investigation, and implementation of preventive solutions. This role contributes directly to developing and reinforcing a customer-focused and quality-driven culture #LI-RH1 

A Day in the Life

• Ensure that the components of the Quality System are in place, maintained, and effective.
• Lead the application of quality tools, statistical methods, and process controls to reduce variation and improve product and process performance.
• Act as a customer advocate, ensuring voice-of-customer feedback is translated into actionable improvements.
• Drive and lead nonconformance and root cause investigations using structured methodologies.
• Own the disposition process for nonconforming materials and associated decision-making.
• Authorize credits for non-conforming products at customer locations (small to moderate financial impact).
• Identify improvement opportunities through data analysis and partner with site teams to implement technical solutions.
• Coordinate and manage customer visits, audits, and quality-related communications.
• Respond to customer surveys, complaints, and inquiries with professionalism and urgency.
• Collaborate with corporate quality and other site quality professionals to implement site-level quality initiatives aligned with broader corporate goals.
• Provide leadership and technical guidance to site quality teams and lab technicians.
• Work with front-line supervisors to enhance quality ownership and improve team engagement.
• Contribute to the strategic development and deployment of quality goals and KPIs.

You Bring This Value

Minimum Qualifications:
• High School Diploma or GED required; Bachelor’s degree preferred
• 5+ years of quality experience 
• Technical leadership and supervisory responsibilities
• Strong foundation in quality methodologies, statistical techniques, and problem-solving tools (8D, FMEA, Fishbone, 5 Whys)
• Certified Quality Engineer (CQE) or Six Sigma Green Belt preferred
• Excellent Computer Skills (Excel, Word, Statistical), and data analysis tools
• Demonstrated ability to influence cross-functional teams and interface effectively with all levels of the organization
• Excellent interpersonal, communication, and leadership skills

Preferred Qualifications:
•Experience with ISO 

What We Offer

Why LyondellBasell?

🛡️ Safety First: We’re a safety-driven organization where your well-being is our top priority.
🚀 Grow With Us: We’re passionate about your personal and professional development. Many of our Supervisors and Managers began their journey at the plant level—your growth is our success!
💡 Innovate Together: Collaborate with a dynamic team to create smart, forward-thinking solutions that make a real impact.         
 

Great compensation package: 

Dental, Vision and Employee Assistance Program           
401(k) Plan with Company Match of 6%             
Retirement (Pension) Plan          
Flexible Spending Accounts
Life, AD&D and LTD Insurance
Employee Stock Purchase Plan
Vacation and Holidays
Educational Assistance

Competencies