Health Center Manager

Roles & Responsibilities

• Direct and lead the overall operation of onsite Health Centers in accordance with federal, state, and local standards.
• Provide vision to drive the Health Services’ strategy with cultural change within the organization.
• Subject matter expert to: Human Resources, Safety, Legal, Risk Management, Industrial Hygiene and all other refinery departments on all Health Services related policies and issues.
• Collaborate with HR, Legal, and Business units to review, develop and implement policies and procedures. Case Management of occupational and non-occupational injury/illnesses.
• Collaborate with supervising physician for chart signoffs for compliance with scope of practice outlined in collaborative agreement. Maintain DEA, Control Substance License, and NPI.
• Provide expertise and knowledge regarding: OSHA guidelines, drug, and alcohol testing, PHMSA, FMCSA regulations, certifying FML, qualifying ADA and maintaining HIPPA compliance; initiate/oversight of ESIS cases and state requirements.
• Execute compliance with OHSA, PHMSA, FMCSA, FAA, ADA, FMLA, HIPPA, LYB and state requirements.
• Monitor quality and comply with internal/external local, state, and federal audits.
• Annual budget forecasting, oversight, and cost-containment.
• Assess, evaluate, diagnosis, and develop treatment plans for occupational and non-occupational illness and injuries utilizing education and training as Advanced Practice Nurse/Physician Assistant with supervision of medical doctor. 
• On call duties to include after normal business hours to manage LYB work related injury and illnesses.
• Administer Drug and Alcohol Program to comply with LYB company policies, as well as DOT requirements. Function as DER in some cases (Designated Employee Representative) and coordinate with HR and supervisors to report results as appropriate.
• Actively lead the Health Care Team to provide efficient, consistent compliance approaches and excellence in care by:
  • Leading the health center team to improve employees’ health outlook and biometrics.
  • Monitoring regulatory developments and interpreting new occupational health legislation, regulations and industry standards to determine the appropriate means of compliance for assigned business units
  • Coordinating development, review and, as necessary, revision of corporate policies and standards related to health services.
• Complete medical examinations (OSHA regulatory physicals, hearing, pulmonary and pre-placements) for assigned business units using quality, cost-effective methods for program delivery as needed to determine Fit-for-Duty.
• Provide occupational health support for the Crisis Management Team and emergency response situations. 
• Responsible for staff development (RN, LVN, MA) through in-service and competency-based training.

Additional Responsibilities

• May be required to provide ancillary case management support:
  • Review all assigned files to assess the claimant’s medical needs, work status and present condition to develop and document an action plan for each referred claim.
  • Act as a facilitator to injured workers, employer, provider, adjuster, and attorney where allowed, fostering non-adversarial relationships while moving towards maximum medical improvement, safe early return to work, and file closure. 
  • Review all medical records/documentation for medical necessity and appropriateness of care. Work with all parties involved in the management of the claim to formulate a plan for rapid, safe, and whenever possible, early return to work. 
  • Participate in problem solving to develop an effective strategy for claim closure.
  • Maintain the file in accordance with CCMSI’s claims handling guidelines and incorporate the essential activities of case management as defined by his/her certification guidelines throughout the medical case management process on each file.
  • Develop the medical case management plan for each claim in conjunction with the standards. Each managed claim should contain individually focused, functionally oriented treatment plans. Maintain a close working relationship with all parties involved in the claim as allowed per state jurisdiction.
  • Make recommendations for referrals when necessary and appropriate, for independent medical evaluation, treatment, consultation, second opinion, site evaluations, etc.
  • Support and foster a team building environments for all internal and external customers, assuring that their needs are met in a timely and efficient manner.

Min. Qualifications

• Bachelor of Science in Nursing
• Current Jurisdictional Nursing, Nurse Practitioner or Physician Assistant license required.
• 5 years as an RN in primary care or emergency setting OR 2 years as an RN in primary care setting.
• Proficient with Microsoft Office programs.
• Proficient with Athena non-occupational EHR/EMR, or similar
• 10% travel may be required
   

Preferred Qualifications

• Master’s degree or higher, in Nursing and Board-Certified Nurse Practitioner or Accredited Physician Assistant Program 
• 2-3 years as occupational health nurse or physician assistant.
• COHN-S
• Proficient with ODG by MCG
• Certification pursuant to US DOT requirements for urine drug screen collections and breathe alcohol screening.
• CAOHC hearing conservation certification.
• Pulmonary Function testing certification.
• Experience with FIT testing.
• Proficiency with SAP and Cority are desirable.

Competencies