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IT - Support Applications pour le Manufacturing - Pétrochimie


Berre l'Etang, Bouches-du-Rhône, FR, 13131

Req ID:  78160
Facility:  Berre Cpb-521
Department:  IT ProductTeam-Execution&PlantOperation
Division:  Global Business Services

IT Senior Product Analyst - Manufacturing - H/F

Basic Function

The IT Senior Product Analyst is a key position in the discovery and delivery of business solutions by means of Information Technology. The Product Analyst :

- Has a deep understanding of business operations and is capable of articulating technical solutions in business terms ;

- Is an individual contributor who is responsible for helping with gathering of business requirements and acts as a team member during the design, development and execution of projects ;

- Advocates for the clients and acts as the single point of contact for incident management, new services and resource allocation ;

- This position reports to the IT Product Team Manager – Manufacturing and supports other Product Analysts and COE (Centers of Excellence) technical resources ;

Roles & Responsibilities

- Acts as a lead consultant and subject matter expert on manufacturing business processes and related solutions, with a focus on Laboratory Information Management Systems (LIMS) and related business processes ;

- Understands the interaction between LIMS and laboratory instrumentation, SAP QM (Quality Management), Plan to Produce and Research & Development (R&D) business processes ;

- Drives the overall LIMS portfolio from an IT perspective ;

- Gathers and performs thorough analyses of all the information available ;

- Works closely with business colleagues, to quickly understand new requirements or problems, and then suggests a possible solution ;

- Mentors and provides guidance to other colleagues ;

- Helps develop business cases, considers financial, resource and technological constraints; develops cost estimates with consideration to business impacts and risks ;

- Leads solution design activities with client groups in a specific business area to create and to document the business requirements.

- Consults with custom code developers and provides technical specifications to develop customized and interfaced solutions (e.g. ABAP, Visual Studio) ;


- Understands the drivers of organizational change and interdependencies among all the moving parts (effective business and industry acumen) ;

- Is able to effectively communicate with site leadership ;

- Collaborates well across IT and Manufacturing (customer focus, builds strong relationships and trust) ;

- Masters LIMS systems and their implementation, maintenance and development ;

- Has knowledge of integration of these systems with SAP and non-SAP software solutions ;

Languages :

- English

- French

Preferred Qualifications and Experience

Bachelor or Master degree or expert experience in related discipline with specialized leadership training and/or demonstrated capability to perform job responsibilities through previous experience and education.


8+ Years professional experience in the Petrochemical Industry or other Manufacturing Industries with strong business acumen.

Configuration and functional development of IT applications.


Solutions and multiple domain experience with increasing levels of leadership responsibility in systems analysis, defining technical requirements, and performing high level design for complex solutions.

Work experience in roles that had a high level of client or end-user engagement with experience in both support and formal or informal leadership.


Builds effective teams
Cultivates innovation
Customer focus
Demonstrates courage
Drives results
Ensures accountability
Instills trust and exemplifies integrity

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