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ADTS Manager

Location: 

Batu Pahat, 01, MY, 83300

Req ID:  77253
Facility:  BATU PAHAT-7215
Department:  ADTS, Industrial, SE Asia
Division:  Global APS and Supply Chain

ADTS Manager

Basic Function

Manage current and prospective end customers and develop long term sales, create value and grow target products in Malaysia and other export markets. Meet customer requirement by coordinating the introduction of new products and providing technical service to support the use of existing products.
Ensure that technical resources and activities within the region are leveraged to optimize business success in accordance with the strategic marketing objectives

Roles & Responsibilities

  • Drives for results and achieves technical objectives within timelines e.g. customer approvals, commercialization of products, realization of technical value propositions
  • Develops and nurtures technical relationships with customers counterparts, to enhance understanding of user technical feedbacks and adhesion to LYB product technical advantages.
  • Approvals of products at customers with growth opportunities
  • Introduces new products in conjunction with New Business Development and Marketing Managers
  • Ensures a consistent and effective Technical Services and Application Development at customers and make technical recommendations on potential improvements 
  • Take a lead closing customer complaints of quality and application in timely manner
  • Exercise risk management related to ADTS activities (e.g. technical recommendations), Goal Zero, safety, Product stewardship, regulatory affairs

Personal Specification

Education: 

  • University Degree in Polymer Science, Organic Chemistry, Chemical Engineering

Work Experience: 

  • Minimum 7 years + industrial experience in technical services, new business development in Plastics Industry in SEA region

Languages:

  • English and the main language of the region under the responsibility (Arabic/French preferred)

Competencies

Builds effective teams
Collaborates
Cultivates innovation
Customer focus
Demonstrates courage
Drives results
Ensures accountability
Instills trust and exemplifies integrity

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