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Application Development/Technical Service Engineer, EP



Req ID:  82182
Facility:  Ohio Statewide-5001, Florida Statewide-5001, Illinois Statewide-5001, India
Department:  APS ADTS EP
Division:  Global APS


Basic Function

The LyondellBasell Advanced Polymers Solutions (APS) organization provides Plastic Compound Solutions for Customer Applications in the US/CAN Region. The Application Development and Technical Service (ADTS) Engineer is responsible for providing focused technical support regarding the processing and performance of supplied products to our customers. They are also to assist in developing new applications with new and existing compounds and alloy products. They will also gather market trend information to support the efforts of LYB on technical innovation and value creation. The ADTS Engineer is also responsible to accurately and effectively manage communications and deliverables between the Customer, Sales Account Manager, New Business Development and Product Application Development (PAD) for all assigned projects.

This function reports to the ADTS Engineered Plastics Manager. We offer a competitive base salary, bonus, 401K matching, LYB pension plan, generous benefits package and employee discounts. This is a virtual position that may require travel greater than 50%. Geographically the candidate may be situated in the Southeast, Midwest or Southwestern United States.


The primary focus with internal and customer interaction will be, but is not limited to, senior level competence surrounding all aspects of injection molding processing, tooling, and part design along with material recommendation capabilities. This ADTS Engineer works directly with customers to support the LYB business via various plastic conversion processes such as injection molding, part design, process optimization, tooling issues, troubleshooting, cycle time optimization, cost savings recommendations, and new application program launches.


This role collaborates with Sales Account Managers to achieve the business plans (current business) and new business awards (future growth) at assigned customers. The ideal candidate will demonstrate excellent communication skills to document call reports, customer visits and plastic injection molding trial summaries, as well as internally conveying customer requests and resin needs. The candidate will also demonstrate the ability and desire to work independently with limited direct supervision and must be self-motivated.

Roles & Responsibilities

  • Comply with all LYB requirements and policies related to business ethics, code of conduct and safety.
  • Provide technical service to customers as required to support product/application launches and ongoing business in the following areas:
    • Direct troubleshooting applications with process and or tooling concerns at customer plant locations.
    • Work with customers regarding cost savings or process optimization opportunities.
    • Support newly awarded programs with part design, shrinkage estimations, mold filling analysis reviews, gate optimization, plastic injection molding trial support and product recommendations.
    • Assist in the growth of LYB business by identifying and influencing share-shift opportunities and promoting future program awards. 
  • Work directly with customers to clarify technical and commercial requirements for new applications and suggest suitable products that provide value to the application.
  • Work with Sales Account Managers to develop a business strategy for all assigned accounts.
  • Assist in the validation of compound product transfers or product rationalization.
  • Identify, research, and validate new application development opportunities in alignment with the APS business unit growth strategy that provide technical innovation and value creation to our customers.
  • Participate with the global teams to ensure the implementation of global strategies.
  • Participate in industry trade conferences as required to keep current on market knowledge and market trends.
  • Participate in and present at Customer workshops, lunch and learns as required. Support Plant Quality, Sales and PAD in quality claims internally or externally.
  • Adhere to the LyondellBasell requirements of Intellectual Property and Product Stewardship.
  • Support all other duties that could be assigned to achieve the growth and EBITDA goals or professional development.

Min. Qualifications

  • High School Diploma/G.E.D. or equivalent.
  • Minimum of ten (10) years of relevant work experience required.
  • Proven experience in process and troubleshooting methods in plastic injection molding.
  • Self-motivation – ability to work independently, prioritize customer scheduling and deliver results with limited supervision.
  • Significant travel will be required (sometimes greater than 50% of time).
  • Strong communication and interpersonal skills, open to listening and sharing experiences.
  • Strong computer skills, particularly with Microsoft Outlook, Word, PowerPoint and Excel.
  • Ability to analyze problems quickly and summarize effectively.
  • Ability to multitask in a fast-paced, dynamic environment.
  • Ability to work effectively with cross functional teams.
  • English proficiency in addition to any regional language requirements.
  • Ability to read and interpret documents, write routine correspondence effectively and to speak fluently with internal and external customers.

Preferred Qualifications

  • Bachelor’s degree in Plastics/Polymer Engineering, Chemical or Mechanical Engineering.
  • Minimum of ten (10) years of experience in technical environment such as R&D, Manufacturing,
  • Application Development, Plastic Processing including troubleshooting, part/tool design is preferred.
  • Experience with other types of plastic conversion processes such as blow molding, rotational molding, extrusion or film conversion methods is a plus.
  • Technical experience in plastics processing, tool design and materials.
  • Work directly with Customers, Sales Account Managers and New Business Development to clarify technical and commercial requirements for new applications and make suitable product recommendation.
  • Previous managerial / supervisory experience is a plus.
  • Accredited Six Sigma Green or Black Belt is a plus.
  • Ability to build broad and diverse relationships with assigned customers.
  • A basic understanding of plastics compounds properties, performance and characteristics.
  • Perform competitive benchmark analysis.


Builds effective teams
Cultivates innovation
Customer focus
Demonstrates courage
Drives results
Ensures accountability
Instills trust and exemplifies integrity


LyondellBasell (NYSE: LYB): As a leader in the global chemical industry, LyondellBasell strives every day to be the safest, best operated and most valued company in our industry. The company’s products, materials and technologies are advancing sustainable solutions for food safety, access to clean water, healthcare and fuel efficiency in more than 100 international markets. LyondellBasell places high priority on diversity, equity and inclusion and is Advancing Good with an emphasis on our planet, the communities where we operate and our future workforce.  The company takes great pride in its world-class technology and customer focus. LyondellBasell has stepped up its circularity and climate ambitions and actions to address the global challenges of plastic waste and decarbonization. For more information, please visit or follow @LyondellBasell on LinkedIn.

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