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Account Manager

Location: 

VN

Req ID:  76804
Facility:  Ho Chi Minh-9997
Department:  Customer Management Vietnam/South Korea
Division:  Global Olefins & Polyolefins

Account Manager

Basic Function

The incumbent is an individual contributor who has the purpose to represent the company to develop, maintain and where desirable to build sales at customers to increase total value creation, support the order-to-cash process and improve customer satisfaction of LyondellBasell’s polyolefins products in line with the defined business strategy and objectives.

Roles & Responsibilities

  • Drives for results and achieves sales and pricing objectives at the customer in terms of contribution margin, volume, customer share, cost management, bad debt 
  • Develops and nurtures relation-ships with customers and establishes solid relationships with them.
  • Respects all policies and procedures and proactively “lives” them. 
  • Helps in closing customer claims in a timely manner 
  • Identifies and develops new customers with profitable growth opportunities
  • Introduces new products in conjunction with Technical Service at new or existing customers. 
  • Ensures a consistent and effective execution of the business strategy at the customer and make recommendations on potential improvements 
  • Develops strong relationships with key stakeholders and builds an effective network. Key stakeholders include: Customers and internal interfaces such as business management, quality, technical service, supply chain, customer service, and credit, and tax, legal and financial services.
  • Exercise risk management in all business activities including product risk, credit/payment risk, liability risk

Min. Qualifications

Education: 

  • University or college degree in Science or Engineering minimum bachelor preferably MBA or master degree in sciences or engineering.

Work Experience: 

  • Minimum 5 years of experience in Polymers, Sales, Marketing or Business Management

Preferred Qualifications

Competencies

Builds effective teams
Collaborates
Cultivates innovation
Customer focus
Demonstrates courage
Drives results
Ensures accountability
Instills trust and exemplifies integrity

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