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Account Manager

Company Name:  LB Polyolefin Shanghai Co
Location: 

CN

Req ID:  72659
Facility:  Shanghai-484
Department:  JV Offtake Shanghai
Division:  JV’s & International Marketing

Account Manager

Basic Function

This role is to provide LBPS those services which helps enhance its total value creation in the defined territories. The service scopes are defined under the guidelines given by Lyondellbasell Polyolefins Shanghai Co. Ltd.

 

The incumbent should meet local and corporate policies, compliance requirements and goal zero target.

Roles & Responsibilities
  • Meeting LBPS’s service requirements based on the instruction given by LBPS’s Marketing Managers, Planning, AD/TS and Customer Management team or by relevant Regional Manager, 
  • Provide up-to-date market information to LBPS through timely customer visit reports, quality market consultation, regular volume forecast for LBPS’s marketing plan formulation, product mixes strategy development, and volume allocation for the region concerned. 
  • Execute LBPS’s promotion activities, relay customer claims, provide customer service (e.g. give information about the use of product content approved by LBPS) for LBPS to manage the markets and customers, and enhance its customer satisfactions achieve price premium 
  • Act as a liaison person to expedite price communication between LBPS and its customers,  update customer credit information, facilitate LBPS’s commercial and contractual negotiation, relay LBPS’s standard conditions of sales to its customers, help customer to enter order through CX system or direct customer orders to LBPS so that LBPS can conclude, execute or complete order timely by taking the cultural and language advantages 
  • Improve operation efficiency, participate in local events for global safety and global care days, meet corporate, local policies and compliance requirements, achieve goal zero targets. 
Min. Qualifications

Education:

University degree in the field related to Chemical Engineering, Polymer Science, Mechanical Engineering or Business. MBA or master degree in sciences or engineering preferred.

Work Experience:

Minimum 8 years working experience with 3 years in Polymers, Sales, Marketing or Business Management.

Experiences in China trade, finance, credit and trade-finance are certainly an advantage.

Languages:

Chinese with fluency in Mandarin is a must, good English language skills preferable.

Functional Competencies

Account Management - Develops strategic plan for the customer to outline the cross functional interaction at the account to drive value in line with the business strategy

 

Product and Technical Knowledge - Looks for opportunities to continuously learn about LYB products and services to be able to clearly articulate these in a strong value proposition for the customer.

 

Presentation and Communication Skills - Presents information in a simple way, clearly communicating the key messages and engages the audience. Communicates openly and clear. Simplifies complex issues where possible and share information freely

Competencies
Builds effective teams
Collaborates
Cultivates innovation
Customer focus
Demonstrates courage
Drives results
Ensures accountability
Instills trust and exemplifies integrity

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