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Account Manager, South Korea



Req ID:  78527
Facility:  Seoul-483
Department:  PB1 & Catalloy
Division:  Global APS and Supply Chain

Account Manager, South Korea

Basic Function

The purpose of this position is to manage all APS products, including PPC/EP, PB1&CTY, MBS & CPC in Korea as well as PB1&CTY in Japan and reporting to Sales Manager Catalloy & PB1, Northeast Asia. 

Roles & Responsibilities

1. Ensures consistent and optimal execution of sales strategy across the region/customer base aligning with MMs for the LYB products and relevant market segments.
2. Develops and nurtures relationships with customers establishing solid relationships with them on commercial level aiming for a preferred supplier position
3. Introduces new products in conjunction with MM, ADTS and NBD team (EP/MBS). Identifies and acquires additional customers with significant volume potential for LYB.
4. Handles sales contracts renewal/new initiative appropriately. Supports Brazil/NA/EU PPC team for HEP/LYB cross license contracts termination/kick off in time. 
5. Works closely with Business Finance and Support as to determine customer financial health and credit limit.
6. Supports CSR/S&OP in order to improve forecast accuracy of customer demand including seasonal buying patterns.
7. Helps in closing claims, ensuring LYB’s complaint handling procedure is applied and followed; coordinates the claim settlement with the regional CSR and ADTS.
8. Market intelligence collection and sales status update, reporting in a timely manner
9. Comply with LYB policies

Personal Specification

Education: (to include educational degree if applicable)
•    University degree or above in polymer/chemistry/engineering/commercial or related majors 

Work Experience: (to include relevant years of experience)
•    More than 8 years sales experience in diverse range of products like PPC, TPE, additives or other related fields


Builds effective teams
Cultivates innovation
Customer focus
Demonstrates courage
Drives results
Ensures accountability
Instills trust and exemplifies integrity

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