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AD/TS Engineer-Egypt & Subsaharan Africa



Req ID:  76020
Facility:  Cairo-9992
Department:  AD/TS AFME
Division:  Global Olefins & Polyolefins

AD/TS Engineer-Egypt & Subsaharan Africa

Basic Function

  • Provide focused technical support to key and selective accounts as well as new potential customers in India/Egypt based on account Manager sales region
  • Support market and application development activities in assigned account manager sales region, ensuring that they are aligned with BIT strategy
  • Gather necessary technical and market trend information and provide inputs for product development opportunities to address market needs and support to develop business cases for new product developments

Roles & Responsibilities

  • Technical Service
    • Ensures timely and effective technical support to key and selective customers for effective use of Lyondellbasell products with proper value in use positioning
    • Troubleshoots and resolves processing problem and application by providing recommendations or on-site technical support for trials
    • Ensures that product quality complaints are reported investigated and closed within stipulated period and corrective actions initiated wherever required
    • Training of customers and internal staff for use and benefit of LYB products
    • Establish good network with key internal and external stakeholders including customers, machinery manufacturers, OEMs or end users and industry forums
  • Market / application development
    • Establish / obtain approval for LYB products at new potential customers for LYB grades
    • Promotes and establishes the new development grades actively at existing and new customers fulfilling the development grade sales targets for all customers in India as per account manager region.
    • Develop customer specific value propositions for new business development in line with the objectives of business plan
    • Ensure that the samples are delivered in cost efficient manner to the customer
    • Work with end users to obtain approvals for LYB products
    • Gather necessary technical and market trend information, competitor situation and provide feedback regarding any product quality improvements needed and new market requirements
    • Work with processors/ end users for intermaterial replacement opportunities
    • Provide technical support to official distributors for expanding the business
  • Product development / Innovation
    • Capture new market needs for product development.
    • Ensure the alignment of innovation project with AFMEI business strategy, supply source strategy and LYB innovation platforms
    • Support execution of other innovation programmes in the region with feedback on customer trials and approvals.
  • Product Stewardship and Product risk management
    • Advise customers on safe use of LYB products for intended application
    • Assess potential risk for use of LYB products in end use application
    • Complete HRAF forms and get required approvals for medical applications
    • Address regulatory requirements of customers in consultation with Product Stewardship. Ensure that regulatory information disseminated to the customers is documented
    • Ensure that external communication is appropriately approved before publishing

Personal Specification

  • Education:
    • University degree (or equivalent) in a scientific or technical field. Polymer/Plastic Engg. Chemical Engg with Diploma in Plastic is acceptable.
    • Strong technical knowledge in Polymers and processing. Application requirements
  • Work Experience:
    • 5-6 years of experience in a technical environment, such as R&D, product/application development, manufacturing with a proven knowledge of LyondellBasell’s products and associated applications, in particular in the relevant application segment.
  • Functional Competencies
    • Good understanding of plastics processing technology, testing methods etc.
    • In-depth knowledge of LyondellBasell’s products and associated applications
    • Good understanding of product performance and benefits in use which can be used for preparing value proposition for the customer.
    • Knowledge of product safety, food contact approvals etc.
    • Good understanding of market trends, application requirements, customer needs in terms of product, technology and services.
    • Able to build and maintain networks within LyondellBasell and with relevant people and organisations outside LyondellBasell.
  • Languages:
    • Fluent in English; Should be familiar with any other local language of the region


Builds effective teams
Cultivates innovation
Customer focus
Demonstrates courage
Drives results
Ensures accountability
Instills trust and exemplifies integrity

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