Delivery Scheduler

This is LyondellBasell

As a leader in the global chemical industry, LyondellBasell strives every day to be the safest, best operated and most valued company in our industry. The company’s products, materials and technologies are advancing sustainable solutions for food safety, access to clean water, healthcare and fuel efficiency in more than 100 international markets. LyondellBasell places high priority on diversity, equity and inclusion and is Advancing Good with an emphasis on our planet, the communities where we operate and our future workforce. The company takes great pride in its world-class technology and customer focus. LyondellBasell has stepped up its circularity and climate ambitions and actions to address the global challenges of plastic waste and decarbonization. For more information, please visit www.lyondellbasell.com or follow @LyondellBasell on LinkedIn.

This is the role

As Delivery Scheduler you will be responsible for the accurate and timely execution of the order delivery creation process for land transport orders for the LyondellBasell Liquid Bulk Chemicals Division in Europe( including Sales Orders and Stock Transfer Orders). You’ll be responsible for; Delivery creation in SAP, loading scheduling at plants and terminals, coordination of transportation and on-time delivery, handling order process exceptions, investigation for customer complaints and negotiation of increment al logistics cost as well as any demurrage costs. You will be also responsible and accountable for resolution of any logistics problems requiring effective communication both internally and externally to ensure total customer satisfaction with LyondellBasell products and services minding cost implications. You need to be flexible and adaptable to work cross functionally and provide support to Supply Chain team members and business partners.

Responsibilities:

• Delivers highest quality service to customers by handling orders in a timely and efficient manner and by liaising with the internal stakeholders and LSP’s.
• Acts as primary interface with customer fulfillment, Supply chain services, Sales, Business, Supply Chain procurement, Haulers and Freight Forwarders in order to serve the customer in the most efficient and effective way.
• Develops strong relationships with key stakeholders (internal and external) and builds  an effective network. 
• Checks and maintains accuracy of Master Data in the SAP system in liaison with  Customer Fulfillment, Supply Chain Services and the Master Data teams.
• Respects all policies and procedures and proactively “lives” them. 
• Improves internal and external operational procedures for land transport logistics operations.
• Supports/advices Sales-Business in defining efficient and cost effective logistics solutions reducing financial impact and maximizing margins. Initiates/participates to cost improvement projects.
• Deals with the complexity of all the aspects of the marine order/shipment process.
• Supports logistics procurement with volume forecasts (when available) and facilitates data related to preparing transport contracts for new customer account.

This is who you are

To be successful in this role you must recognize yourself in the following profile:
As a priority-driven person, you know how to align your actions with the loading locations. You always put the customer first and communicate effectively with them. You have the confidence and the skills to make smart decisions and solve complex problems. You are a team player who inspires others to do their best.

This is what you bring

• University / college degree preferred or equivalent experience
• Experience with divers IT systems (SAP, MS Office)
• 1-3 years experience in a business or business related environment (preferably in the chemical or petrochemical industry)
• Fluent in English, additional European languages are a benefit
• You live in The Netherlands and are eligible to work here without visa sponsorship

This is what we offer

We offer an environment where we encourage personal and professional growth and where you will be rewarded for your performance and results. You will have the possibility to work with specialist on all fields to develop innovative solutions and to extend your national and international network. In addition, we offer you a competitive salary package. The Company's Global Remote Work Policy allows eligible employees the option to work up to three days a week from home. LyondellBasell is committed to advancing diversity, equity & inclusion (DEI) to ensure a positive experience for all employees.

Interested?

Please feel free to contact Leonie Mulder at leonie.mulder @ lyondellbasell.com for more details. Would you like to apply? Just send us your motivation and resume via the application button. Only applications through this application button will be taken into consideration.

The recruitment process consists of an initial phone screening and business interviews before proceeding to a possible job offer. A background check will be part of the process.

LyondellBasell does not accept or retain unsolicited résumés or phone calls and/or respond to them or to any third party representing job seekers.

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