Account Manager, Specialties

Basic Function

The Specialty Sales Account Manager will represent LyondellBasell at Customers in assigned applications, focusing primarily on Catalloy resins and Purell specialty polymer. The Account Manager will be responsible for planning and directing Sales activities at both established and prospective accounts. The position will work from an office in their home residence, preferably within the Midwest or East. Initial training may occur in Houston, TX and at our Technology Center in Cincinnati, OH. Success in this role will provide opportunities for increased account responsibilities in North America and potential for further advancement within LyondellBasell. This position reports to the Sales Manager, Specialty Resins and Performance Polymers.

Roles & Responsibilities

• To promote and sell Company Catalloy and Purell products by interacting with established customers, their Purchasing Organizations and Senior Management, including new prospects.
• A more in-depth knowledge of Polyethylene (PE) and Polypropylene (PP) and their process/application to specific customer needs and requirements is required.
• Forecast and track key account metrics (e.g., quarterly sales results and annual forecasts.) Negotiate and administer Sales Contracts under the guidance and direction of Sales Management, Commercial Managers, Industry Marketing Managers and Legal for the Sale of Polyolefin Products.
• Establish lasting relationships with appropriate customer contacts (up and across customer organizations) and manage these relationships through regular personal visits, phone contact, written correspondence, virtual video interface, entertainment, and engagement at industry events.
• Collaborates and coordinates Sales activities with Commercial, Technical, Customer Service, Supply Chain, Operations Planning, Inventory Planning, Pricing, Manufacturing, and other functional areas. Acts as a team player to gather sufficient information to make strong commercial recommendations and decisions.
• Develop and execute a sales strategy, including Account Plans with clear objectives, tangible value targets, and timelines to capture the benefits and plans/activities in-line with strategic business goals. Driving the execution of the strategy will require effective account management of multiple influencing parties, making recommendations and offering creative solutions. A key attribute of this position will involve influencing stakeholders, both the external customer and internal Commercial and Technical organizations.
• Prepare pre-call planning for customer visits, including the preparation of an agenda, selection of appropriate participants, slide presentations or other product/technical support materials needed to support the call objectives and goals.
• Demonstrate proficiency in the use of business software, including, but not limited to, SAP, IBP, TEAMS, Power BI Dashboards, Microsoft Outlook, Excel, Word, PowerPoint, as well as SalesForce.com to provide customer forecasts, input/adjust pricing, monitor territory volume performance, and participate in order management. 
• Consistently meets commitments, ensures accountability, sets goals, drives results, and places a focus on maximizing contribution margin expectations while managing overall performance consistent with company sales metrics.
• Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders.

Min. Qualifications

• Bachelor’s degree preferred, preferably in Sciences, Engineering, Marketing or Business Management. 
• 5+ years’ experience in technical, sales or procurement in the Polyolefins industry preferred; Polymers or Petrochemicals experience preferred; medical application experience preferred.
• Must be willing to work and travel early/after-hours as needed to complete position requirements.
• Business Travel expected is ~35%.

Competencies